Job Description: - Onsite Role. Standard M-F 8am - 5pm.
- Interview: One virtual interview
- Potential to Convert to Perm. Potential Salary Range 50 - 52K


- Role is Client Facing and attire is business casual

About the Role:

As a CBRE Workplace Experience Receptionist, you will be responsible for delivering world-class customer service experience to employees and guests of a designated building.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You ll Do:
First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Escort visitors to the proper location.
Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
Approve janitorial or maintenance work orders as needed. Address issues with vendors or staff as needed.
Resolve inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
Oversee support for the team as directed including office supply management, meeting coordination, and equipment care.
Review customized client materials to ensure they follow brand guidelines.
Follow property-specific security and emergency procedures. Notify management to ensure the safety of all individuals in the building.
Follow specific directions as given by the manager and work under minimal supervision.
Gather and analyze data to identify and solve complex problems that arise with little or no precedent.
Impact own team and other teams whose work activities are closely related.
Suggest improvements to existing processes and solutions to improve the efficiency of the team.
Evaluate and communicate unusual and/or complex content in a concise and logical way.
Other duties as assigned.


What You ll Need:

High School Diploma or GED with 3-4 years of job-related experience.
A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
Advanced organizational skills with an inquisitive mindset.
Needed Soft Skills: Polite, organizational skills, communication skills, punctual.
Need to have reliable transportation.
Additional Sills: