Overview As part of the Bug House Pest Control team, you'll be critical to helping our customers feel we've delivered on our promise. That means building on our reputation for top‑notch service from the industry leader. We need your next‑level service mindset at Bug House! We’ll provide the training – you just need to love making people feel safe in their homes. No pest control experience is necessary. Responsibilities With Bug House, you’ll experience a fun work environment that cares about your growth and goals. We step in and step up when people need professional help, crushing their pest problems and lifting their spirits. Are you a hard worker? Can you follow direction, handle stress, and multitask? Are you organized, friendly, and motivated to succeed? That’s a great start. Why you will love being a Customer Service Representative at Bug House Pest Control A role that matters: You’ll be the critical link between customers and service professionals, keeping operations running smoothly. Rewarding benefits: Competitive salary, comprehensive benefits including a 401(k) with company match, and more. Making a difference: You’ll help create healthier living and working environments. What Your Job Duties Will Include Manage inbound calls and emails, assisting customers with payments, scheduling, and conflict resolution. Document customer accounts and ensure all paperwork is completed accurately and promptly. Handle additional tasks and projects as needed to support the team. Collaborate with internal teams—administrative associates, sales, service professionals, and management—to ensure top‑tier customer service. Foster consistent communication with customers, ensuring their needs are always met. What We Offer A comprehensive benefits package including medical, dental, vision, maternity, and life insurance. 401(k) plan with company match, employee stock purchase plan. Paid vacation, holidays, and sick leave. Employee discounts. Industry‑leading, quality training program. Why Choose Bug House Pest Control? Our company vision is to become a leader in the Georgia pest control services industry through training, technology, and service. The pest management industry is growing and recession‑resistant. Bug House is a financially stable and growing subsidiary of Rollins, Inc. (NYSE: ROL), headquartered in Atlanta, GA. Qualifications High School Diploma or equivalent required. No experience necessary. Must be at least 18 years of age. Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint. BHPC is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer. #J-18808-Ljbffr