Overview Ready for your next career opportunity? Look no further, Bug House is looking to hire you! As part of the Bug House Pest Control team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means building on our reputation for top‑notch service from the industry leader. We need your Next‑Level Service Mindset at Bug House. You’ll help our customers feel the promise is delivered and grow a rewarding career with benefits that go beyond the basics. Pest control experience is not required, and you don’t have to love bugs—you just have to love making people feel safe in their homes and we’ll provide the training! Responsibilities With Bug House, you’ll experience a fun work environment that cares about your growth and goals. It’s a career where you step in and step up to help people and build community trust. Why you will love being a Customer Service Representative at Bug House Pest Control As a Customer Service Representative, you’ll be the critical link between our customers and service professionals, keeping our operations running smoothly. Rewarding benefits: competitive salary, comprehensive benefits including a 401(k) with company match, and much more. Making a difference: solve pest problems and create healthier living and working environments. What Your Job Duties Will Include Manage inbound calls and emails, assisting customers with needs such as payments, scheduling, and conflict resolution. Document customer accounts and ensure all paperwork is completed accurately and promptly. Handle additional tasks and projects as needed to support the team. Collaborate with internal teams—including administrative associates, sales, service professionals, and management—to ensure top‑tier customer service. Foster consistent communication with customers, ensuring their needs are always met. What We Offer A comprehensive benefits package including medical, dental, vision, maternity, and life insurance. 401(k) plan with company match and employee stock purchase plan. Paid vacation, holidays, and sick leave. Employee discounts. Industry‑leading, quality training program. Why Choose Bug House Pest Control Our company vision is to become a leader in the Georgia pest control services industry through training, technology, and service. The Pest Management Industry is growing and is a recession‑resistant line of business. Bug House is the financially stable and growing subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA. Qualifications What you need to succeed: High School Diploma or equivalent required. No experience necessary. Must be at least 18 years of age. Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint. BHPC is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer. #J-18808-Ljbffr