Overview Ready for your next career opportunity? Look no further. As part of the Bug House Pest Control team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means building on our reputation for top‑notch service from the industry leader. No pest control experience is necessary, and you don’t have to love bugs—just love making people feel safe in their homes and we’ll provide the training. Responsibilities With Bug House, you’ll enjoy a fun work environment that cares about your growth and goals. You’ll be the critical link between our customers and service professionals, ensuring operations run smoothly. Your duties include: Manage inbound calls and emails, assisting customers with payments, scheduling, and conflict resolution. Document customer accounts and ensure all paperwork is completed accurately and promptly. Handle additional tasks and projects as needed to support the team. Collaborate with internal teams—administrative associates, sales, service professionals, and management—to ensure top‑tier customer service. Foster consistent communication with customers, ensuring their needs are always met. Are you a hard worker who can follow direction, handle stress, multitask, stay organized, friendly, and motivated to succeed? That’s a great place to start. Why you will love being a Customer Service Representative at Bug House Pest Control A role that matters: You’ll be the critical link between customers and service professionals. Your contributions keep our operations running smoothly. Rewarding benefits: Enjoy a competitive salary, comprehensive benefits—including a 401(k) with a company match—and much more. Making a difference: It’s not just about solving pest problems—it's about improving people’s lives and creating healthier living environments. What We Offer A comprehensive benefits package including medical, dental, vision, maternity, and life insurance. 401(k) plan with company match and employee stock purchase plan. Paid vacation, holidays, and sick leave. Employee discounts. Industry‑leading, quality training program. Why Choose Bug House Pest Control? Our company vision is to become a leader in the Georgia pest control services industry through training, technology, and service. The pest management industry is growing—and is a recession‑resistant line of business. Bug House is the financially stable, growing subsidiary of Rollins, Inc. (NYSE: ROL), headquartered in Atlanta, GA. Qualifications What You Need to Succeed: High School Diploma or equivalent required. No experience necessary. Must be at least 18 years of age. Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint. BHPC is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer. #J-18808-Ljbffr