ADMINISTRATIVE SPECIALIST I Apply
Introduction
When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.
GRADE
LOCATION OF POSITION
Main Purpose of Job
POSITION DUTIES
- Reviews, analyzes and processes the National Medical Support Notices and Termination Notices received.
- Updates CSMS with the insurance information provided and recommends follow up actions to the assigned Child Support Specialist II.
- Consults with custodial parents , non-custodial parents, employers, and other Child Support Specialist Staff.
- Responds to inquiries received as it relates to National Medical Support and Termination notices.
- Creates, edits and prepares a variety of documents in relation to the National Medical Support Notices and Termination Notices received for the purpose of enforcing medical report and collecting support payments.
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Six months of experience performing administrative staff, clerical, clerical technical, or secretarial work.
Notes:
1. Candidates may substitute 30 credit hours from an accredited college or university for the required experience.
2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.
Ability to compose routine and complex business correspondence.
Ability to maintain confidentiality of records, reports, and other material.
Ability to work with and provide excellent customer service to executive leadership, internal and external customers.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.
BENEFITS
Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.
Leave may be granted to a contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.
FURTHER INSTRUCTIONS
Applicants who meet the minimum qualifications will be evaluated. If selected for an interview, you will be required to provide an official transcript. For all foreign education obtained outside the U. S. you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service if selected for an interview.
Online applications are highly recommended, however the paper application may be submitted to: Montgomery Co. Office of Child Support/ 51 Monroe Street, Rockville, MD 20850 Attn: Nisrine Hachem.
The paper application must be received on the closing date for this recruitment, no postmarks will be accepted. Information received after the closing date will not be considered. Application inquiries may be directed to nisrine.hachem@maryland.gov
TTY Users: call via Maryland Relay
We thank our Veterans for their service to our country, and encourage them to apply.
As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the States diversity.