Administrative Support Assistant (CYS) (Developmental) NF-02/03This position is located at Parent Central Services, Fort Drum, New York. Directorate of Family and Morale, Welfare and Recreation (FMWR), Child and Youth Services (CYS) Employee Childcare Fee:Available to MWR CYS Regular and FLEX (working a minimum of 15 hours).First Child: 100% childcare fee discount.Second and Subsequent Child: 25% childcare fee discount.Incentives and bonuses will not be paid. Commissary privileges! See 'Additional Information.'DutiesReceives children, youth, parents, and other visitors in a courteous and professional manner. Answers telephones, ascertains nature of call, and directs caller to appropriate staff.Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility. Monitors children's departure to ensure only authorized individuals remove them from the building.Registers/terminates children/youth within the CYS program and/or waiting list database. Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking.Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events. Coordinates vacancies and reservations for the hourly care program as required.RequirementsConditions of EmploymentDirect Deposit and Social Security Card is required.Meet qualification/eligibility/background requirements for this position.A one-year probationary period may be required.Satisfactorily complete an employment verification (E-Verify) check.Must be at least 18 years of age at the time of appointment.Satisfactory completion of pre-employment background checks in accordance with AR 215-3, 2-15.m., and a Child Care Tier 1 background investigation is required.Must have current health assessment which documents good mental and physical health, freedom from communicable disease, and immunizations in accordance with current Army and DoD policy including annual influenza vaccinations.Successful completion of annual training requirements within the prescribed time frame and demonstrated on the job competence is required.May be subject to an irregular hours, evening and or weekends.Travel to on and off post locations is required.QualificationsResumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position. A qualified candidate must possess the following:NF-02 Qualifications:Experience working in an office setting which demonstrates skill in applying administrative and clerical procedures; customer service concepts; and communication techniques in a professional environment.Experience using office automation to prepare documents, manage files, and maintain records.Must have experience in using applications such as Microsoft Office (i.e., Word, Excel, Power Point, and Outlook).NF-03 Qualifications:Experience working in a professional office setting which required administrative and clerical skill in managing filing systems and maintaining documents, such as attendance records and official correspondence.Must possess experience demonstrating customer service and business communication skills.Must possess a demonstrated knowledge of correct grammar and composition techniques needed to accurately prepare written material from a variety of sources.Must possess demonstrated proficiency in using computers for various applications to include Microsoft Office Suite (i.e., Windows, Word, Power Point, Excel, and Outlook). Experience entering and maintaining information into automated databases.At least 1 year experience equivalent to the next lower grade level NF-02.In addition to the above qualifications, candidates who possess the following qualifications will be considered "Highly Preferred" or "Best Qualified":Experience utilizing automated systems for childcare operations. This experience must be clearly defined on your resume to be considered for Highly Preferred status. Highly Preferred applicants may be sent first for consideration.EducationThis job does not have an education qualification requirement.Additional InformationThis position is for Directorate of Family and Morale, Welfare and Recreation (FMWR) at Fort Drum, New York. FMWR includes Child and Youth Services, Business Recreation, and Support Services, which enable Soldier readiness, support the resilience and well-being of Soldiers and Families.This job is open to candidates who are residing within the local commuting area (defined as a 100-mile radius) of Fort Drum, NY. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) Preference eligible candidates are included in the area of consideration.)Manual Application Option:If you are unable to apply online, you can complete a paper application. To get started, contact servicing NAF Human Resources representative or office listed in the Agency Contact Information section (at the bottom of this announcement) to request a copy of the application form.Be sure to submit your completed application form, along with your resume and any required supporting documents, no later than 3:00PM CST on 02/24/2026 to ensure timely processing.Important: Incomplete applications, including missing responses to questionnaire items may result in an ineligible rating.PCS Costs:Payment of Permanent Change of Station (PCS) costs are not authorized based on a determination that a PCS move is not in the Government's interest.Allowances and Differentials:This job is part of a pay-banded system. Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander.Non-foreign overseas allowances, cost of living (COLA), and differentials will not be paid.Other:As an added employee incentive, the Department of Defense (DoD) granted approval to extend temporary limited commissary privileges (excluding the purchase of tobacco or alcohol products) to CYS employees. This temporary approval expires 31 December 2026.Important Information Regarding Access to Certain Federal Facilities:Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See for details.Your Application may be Considered for Multiple Opportunities:After you apply, your application remains valid for 90 days and may be referred to hiring officials as new vacancies arise. Additional referrals may occur for up to 90 days after the closing date.This announcement may be used to fill additional vacancies throughout the program. Management has the right to assign staff to locations as mission requires.Discover Your Path to Success:Before you apply, take a moment to explore our Applicant Information Kit, your go-to guide for understanding our hiring processes and making your application stand out.Inside you will find helpful tips, insights, and everything you need to feel confident and prepared.Click this URL to view the kit: should be committed to improving the efficiency of the Federal government, passionate