Administrative Support Specialist

PS2G is seeking an Executive Assistant to oversee and perform technical and administrative duties supporting the Chief Information Officer (CIO) for the City of Atlanta and the Commissioner of AIM. This role serves as a liaison between citywide departments and external entities as it pertains to the responsibilities and relationships of the CIO. This is an experienced and skilled position that routinely works with the most challenging assignments under little to no direct supervision; serves as a specialized subject matter expert in one or more specific areas; and guides the work of others to support the administrative needs of the Office of the CIO (OCIO). This position reports directly to the Office of the department’s Chief Administrative Officer.Key ResponsibilitiesAll responsibilities captured below are exclusively for the support of the CIO and the OCIO.Performs a wide variety of executive administrative duties as required. Coordinates activities and schedules for the CIO.Develops and recommends office policies, procedures, and systems; ensures smooth operations.Researches and analyzes routine administrative projects for the CIO.Receives and screens all communications of the CIO, including telephone calls and email messages; aids by using independent judgment to determine messages that require priority attention; prioritizes and facilitates communication.Prepares and reviews/proofreads written communications and reports for typographical consistency, grammar, and correct spelling. Drafts correspondence, schedules, memos, spreadsheets, and other documents from notes, dictation, and other sources. Independently responds to letters and general correspondence of a routine nature.Proofreads and edits documents for accuracy and format; distributes documents as instructed.Serves as a CIO representative on special projects, committees, and task forces as assigned.Makes travel arrangements for the CIO and reconciles expenses; maintains appointment schedules and calendars; arranges meetings and conferences.Provides follow-up, tracks, and provides status reports and updates to assignments given to management team members by the CIO, and provides status reports to ensure completion of action items.Accompanies the CIO to various onsite and offsite events, including relevant CIO board meetings, to capture minutes and action items, and assist with administrative tasks.Knowledge, Skills, and Abilities Exceptional leadership skills with exceptional communication and executive presence.Demonstrates exceptionally high emotional intelligence and professionalism.Ability to collaborate with high-performing teams and individuals throughout and external to the city to accomplish common goals.Strong analytical, organizational, problem-solving, and operational management skills.Written and verbal communication skills are needed to effectively articulate complex technology topics across all levels of the organization.Operates with a sense of urgency and understanding of business impact.Solid organizational, management, human relations, technical, time management, maintaining records, project management, and coordination.Knowledge and skills in the use of computers, including proficiency in Microsoft Suite. Knowledge of management and administrative practices, policies, and procedures as necessary to complete daily responsibilities. Knowledge of all applicable laws, ordinances, policies, standards, and regulations on the specific duties and responsibilities of the job. Skill in communicating and interacting with subordinates, elected officials, management, employees, and members. Ability to develop and administer operations and staff plans and objectives and develop and implement long-term goals to promote effectiveness and efficiency. Ability to keep abreast of any changes in policy, methods, operations, budgetary and equipment needs, etc., as they pertain to operations and activities. Ability to effectively communicate and interact with management, employees, members of the public, and all other groups involved. Ability to assemble information and make written reports and documents concisely, clearly, and effectively. Ability to use independent judgment and discretion, including handling emergencies, determining and deciding upon procedures to be implemented, setting priorities, maintaining standards, managing workload, and resolving problems. Ability to comprehend, interpret, and apply regulations, procedures, and related information. Ability to read, understand, and interpret reports and associated materials.Minimum Qualifications – Education and ExperienceA high school diploma and three years of professional experience providing administrative support to an executive.