Administrator Apply
Purbeck PCN are seeking an experienced administrator to join their team working 15 hours per week at their office located within Wareham Surgery. The successfulcandidate will need to possess excellent knowledge of all Microsoftapplications and wider IT skills, be highly organised, flexible, andcomfortable with adapting their workload to respond to changing and conflictingpriorities. This role is extremelyvaried, with constantly changing priorities and you will be expected to behappy working within an environment where each day is different. Main duties of the job The role of the PCN Administrator is to assist and provide administrative support to the Clinical Director, Network Director, and practices in order to develop and support service improvement in line with local and national priorities. Buildingstrong relationships with primary care colleagues and local partners to proactively support and drive change will be a key element of this role. About us Primary CareNetworks (PCNs) are groups of GP surgeries working together with a range oflocal providers, including community services, social care and the voluntarysector. PCNs build on core primary care services and enable greater provisionof proactive, personalised, coordinated and more integrated health and socialcare through delivery of national and local service specifications alongsidePCN initiatives. Purbeck PCN covers the patients of six GP Practices across Purbeck. These are Swanage Surgery, Corfe Castle Surgery, Bere Regis Surgery, Wool Surgery, Wareham Surgery and Sandford Surgery. Job responsibilities Assist the PCN leadership team and PCN committee with coordinatingPCN-level meetings including creating outlook invitations, creating anddistributing agendas, taking meeting minutes and arranging logistics such asroom bookings. Assistingthe PCN leadership team with administration duties such as formalising anddistributing documents using PCN templates and maintaining the digital filingsystem for the PCN. Supportingthe administration of internal PCN SOPs, this will include formatting thedocument, electronically storing and distributing new and updated SOPsinternally, as well as monitoring their review dates and highlighting thesewith the PCN leadership team and SOP owner. Actingas first point of reference and support for administration queries for the PCNleadership team and PCN committee. Maintaining the PCN asset register which includes ensuring thesigning in and out of equipment process is followed and all documents arestored correctly within the digital filing system. Ensuring the asset register is kept up todate and all equipment is accounted for at all times. Under the instruction of the PCN leadership team and service leadsto be responsible for ordering new PCN equipment as well as stock supplies forPCN services. Responsible for coordinating and organising the calibration andservicing of PCN equipment. This willalso include organising courier collection services for the equipment andsupporting PCN service leads with the administration of completing these tasks. Actingas a first point of reference for the PCN rooms situated within Wareham Healthcentre. This includes ensuring roomusers are working within the boundaries of the room agreement, and issues areescalated to the PCN leadership team when needed. Along with being the first port of call forWareham Health Centre should there be room issues. Calendarmanagement including staff whereabouts, annual leave tracking, and absencerecording. Maintaininga mandatory training register for all PCN staff. Overseeing all staff training, ensuring it isup to date by creating annual reminders and supporting staff with completingtheir training. Supportingwith the administration of PCN governance and regulatory documentation asdirected by the PCN Network Director. OrganisingProtected learning time (PLTs) and events for the PCN and wider practice staff. Acting as a first point of reference for PCNpublic relation matters signposting to appropriate lead. Take on the role of PCNWellbeing Champion, which includes creating and distributing monthly wellbeingupdates, being a point of contact for all PCN staff members that requirewellbeing support, and organising events for the PCN that will support thewellbeing of all staff members. Responsibilityfor maintenance of the PCN credentialing register for PCN staff, ARRs and otherallied-health professionals aligned to the PCN workforce. This includes the update of an internalelectronic spreadsheet and individual staff member electronic files. Recruitmentadministration support which includes formatting job description, and otherrecruitment letters, arranging interview logistics, arranging ID/DBS/referencechecks and other administrative duties to support the recruitment lead for theadvertised position. Administrationsupport for the onboarding of all new PCN staff ensuring the new starterchecklist is completed for all new employees, which includes but is not limitedto, liaising with the employing Practice to ensure all relevant documentationis received, PCN equipment is allocated, set up of email address, and supportingthe employing Practice and PCN leadership team with other administrative dutiesto support this process. Administrationsupport for PCN employees that are leaving, ensuring the leavers checklist iscompleted which includes but is not limited to, organising exit interviews,taking receipt of PCN equipment and supporting the employing Practice and PCNleadership team with other administrative duties to support this process. Administrationand IT support for new and existing PCN staff. This includes raising issueswith the Trusted Technology support team and being a point of contact for thePCN. Supportingwith the organising of SystmOne training for new and existing PCN staff membersunder the instruction of the PCN Network Director. Actingas first point of contact for all PCN SystmOne module administration enquiriessuch as access, problem-solving, queries, and password resets. Person Specification Qualifications Educated to GCSE A-C standard or equivalent in Maths and English. Business and Administration Level 3 Diploma NVQ or equivalent experience. Experience Ability to develop and maintain good working relationships and communicate with a variety of audiences in a professional manner. Experience in prioritising workload autonomously, with defined scope and as part of a wider team. Experience managing confidential and sensitive information. Ability to demonstrate effective organisational skills and follow processes accurately with attention to details. Intermediate knowledge of Microsoft Office packages including Word, Outlook, PowerPoint and Excel. Excellent interpersonal and communication skills. Flexibility in approach to tasks undertaken. Able to reflect on personal strengths and weaknesses and proactively seek development opportunities. Ability to use initiative, work independently and as part of a team. Experience in prioritising workload autonomously. Basic understanding of SystmOne, including running reports and operating in tasks. Experience with HR/credentialing processes and systems. Experience working in primary care. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. #J-18808-Ljbffr

