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Welcome ,

Aging Services Program Specialist

  • ... Washington, District of Columbia, United States
  • ... Full time
  • ... Salary: 153354 per year
  • Posted on: Mar 17, 2024       Expires on: May 01, 2024

Aging Services Program Specialist   

JOB TITLE:

Aging Services Program Specialist

JOB TYPE:

Full-time

JOB LOCATION:

Washington District of Columbia United States

JOB DESCRIPTION:

Duties

WHAT YOU'LL BE DOING DAY TO DAY

As an Aging Services Program Specialist, you will use your knowledge of and experience with the Administration for Community Living (ACL) to optimize business results and customer experience by:

  • Performing liaison role on elder maltreatment, adult protective services and elder rights with other Federal agencies and national organizations with the responsibility for providing the Administration on Aging (AoA) and ACL interagency activities.
  • Identifying policy issues and make recommendations to modify development and delivery of adult protective services, remediation of elder maltreatment and advancement of elder rights, including other prevention, intervention, and remediation efforts for victims of adult maltreatment.
  • Serving as project officer for grants and contracts in assigned area of elder maltreatment and/or elder rights, responsible for the review of proposals, monitoring of grantee and contractor in fulfilling requirements of grants/contracts.
  • Providing assistance to other Federal agencies, private agencies and individuals seeking information about programs and policies related to adult maltreatment and/or elder rights.

Requirements

Conditions of Employment

  • U.
    S.
    Citizenship required
  • Males born after December 31, 1959 must be registered or exempt from Selective Service - http://www.
    sss.
    gov
  • Suitable for federal employment
  • Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication.
    All information concerning qualifications is subject to investigation.
  • Documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS \"E-Verify\" System.
  • All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.
  • All qualification requirements must be met by the closing date.
  • Financial disclosure statement may be required.
  • Probationary (or trial) period may be required.

Qualifications

WHAT WE ARE LOOKING FOR

Basic Qualifications:
A.
Must have at least a bachelor's degree in behavioral or social science; or related disciplines appropriate to the position.

OR
B.
Must have a combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.

OR
C.
Must have at least four (4) years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.


AND

Additional Qualification Requirements:
In addition to meeting the Basic Qualification Requirements candidates must also:

Specialized Experience: Have at least one year of specialized experience, equivalent to the GS-12 grade level in the Federal service that includes performing at least three (3) of the following:
1) Managing grants or contracts, including monitoring of performance, and/or oversight within a human or social service organization.

2) Developing and/or maintaining relationships for improved experiences and/or outcomes of adult/older victims of abuse, neglect, and/or exploitation in support of elder justice and/or elder rights.
3) Determining future programmatic or policy directions using data sources such as: a) The National Adult Maltreatment Reporting System (NAMRS); b) Research studies and/or data on elder and adult maltreatment; c) Data collected by local, county or state-level Adult Protective Service agencies; d) Studies, analysis, and/or data collection by organizations/institutions under a federal grant, cooperative agreement, and/or contract; e) Elder justice or elder rights Older Americans Act data, such as State Performance Reporting (SPR) data.

4) Analyzing legislation or proposed policy changes to determine short- and long-range impact on current elder justice and/or elder rights operations.


Documenting experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC.
WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Qualifications are based on breadth/level of experience.
In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time.
As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification.
Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume.


Do not copy and paste the duties, specialized experience, or occupational application questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.


In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description.
Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment.
The documentation must indicate whether the duties were performed full time or, if part time, the \"percentage of times\" the other duties were performed.
It is expected that this documentation is included in the employee's official personnel record.
In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above.


Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.
g.
, Peace Corps, AmeriCorps) and other organizations (e.
g.
, professional; philanthropic; religious; community; student; social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment.
You will receive credit for all qualifying experience, including volunteer experience.
If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited.


OPM Qualification General Policies Website

Education

Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.
S.
education program; or full credit has been given for the courses at a U.
S.
accredited college or university.
For further information, visit: http://www.
ed.
gov.


Note: Applications can be accepted from students who expect to complete qualifying education within 9 months from the date of application.
Education was completed successfully before the applicant can be appointed.

Additional information

THINGS YOU NEED TO KNOW

Incentives may be authorized; however, this is contingent upon multiple factors, including funds availability.
If authorized, certain incentives may require you to sign a service agreement to remain in the Federal government for a period of up to 3 years.
Note: This statement does not imply nor guarantee an incentive will be offered and paid.
Incentives may include the following: moving expenses, recruitment or relocation incentive; student loan repayment, superior qualifications appointment, creditable service for annual leave for prior non-federal work experience or prior uniformed military service, etc.


Bargaining Unit Position: YES

Research position: NO

Drug Screening Required: NO

Veterans' Preference - https://www.
usajobs.
gov/Help/working-in-government/unique-hiring-paths/veterans/

Career Transition Assistance Program/Interagency Career Transition Assistance Program (CTAP/ICTAP): For information on how to apply as an CTAP/ICTAP eligible see http://opm.
gov/rif/employee_guides/career_transition.
asp#ictap.
To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85.
0 or above on the rating criteria for this position.


Beginning January 1, 2010, agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level under the provisions of title 5, United States Code.
If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office.


  • Benefits

    A career with the U.
    S.
    government provides employees with a comprehensive benefits package.
    As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
    Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
    Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Additional selections may be made for similar positions across the Department of Health and Human Services (HHS) within the local commuting area(s) of the location identified in this announcement.
By applying, you agree to have your application shared with any interested selecting official(s) at HHS.
Clearance of CTAP/ICTAP will be applied for similar positions across HHS.


In accordance with Executive Order 12564 of September 14, 1986, The Department of Health and Human Services (HHS) is A Drug-Free Federal Workplace.
The use of illegal drugs, on or off duty, by Federal employees is inconsistent not only with the law-abiding behavior expected of all citizens, but also with the special trust placed in such employees as servants of the public.


Once the application process is complete, a review of the resume and supporting documentation will be made and compared against your responses to the application questionnaire to determine if you are qualified for this job.
If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position.
Please follow all instructions carefully.
Errors or omissions may affect your eligibility.
Category rating procedures will be used to rate and rank candidates.
The category assignment is a measure of the degree in which your background matches the competencies required for this position.
Qualified candidates will be ranked into one of three categories:

  • Best Qualified - Applicants who have experience that is almost identical to those required by the position.
  • Well Qualified - Applicants who have experience that is very similar to those required by the position.
  • Qualified - Applicants who meet minimum qualification requirements, but do not identify any additional qualifying experience or skill.

Candidates in the highest category will be referred to the hiring agency.


The Category Rating Process does not add veterans' preference points but protects the rights of veterans by placing them ahead of non-preference eligibles within each category.
Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-9 level or higher).
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
    • Administration and Management
    • Grants Management
    • Manages and Organizes Information
    • Stakeholder Management

To preview the application questionnaire, click the following link: https://apply.
usastaffing.
gov/ViewQuestionnaire/12337557

  • Benefits

    A career with the U.
    S.
    government provides employees with a comprehensive benefits package.
    As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
    Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
    Contact the hiring agency for more information on the specific benefits offered.

  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits.
    Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee.
    You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    Submission of a resume alone IS NOT a complete application.
    You must provide a complete online Application Package which includes:

    • Your Resume: You are encouraged to use the USAJobs online resume builder to ensure that all required information is in your resume.
      Your resumemust clearly articulate how your skills and experiences align to the criteria defined in the qualifications section of this announcement and it must support your responses to the application questionnaire.
      For each position you must describe your duties, accomplishments, related skills, and responsibilities.
      Your resume must also include the day, month, and year that you began and ended for each position held.
      Full-time employment will be assumed unless otherwise stated on your resume.
      Part-time employment will be prorated in crediting experience.
      Not providing this information may result in the lowering of your assessment score or an ineligible rating.
      For resume writing guidance, please visit the USAJobs Resource Center or view their video tutorial.
      For Most Effective Resumes Tips visit: https://help.
      usajobs.
      gov/index.
      php/Most_Effective_Resumes.
    • A complete Application Questionnaire (https://apply.
      usastaffing.
      gov/ViewQuestionnaire/12337557)
    • Other required supporting documents.
    Other Supporting Documents: (Only Submit if applicable to you.
    )
    • College transcript (if qualifying all or in part based on your education)
    • Veterans' Preference documentation:
      • Discharged Veterans: If you are claiming 5 point preference, you must submit a copy of your DD Form 214, Certificate of Release or Discharge from the armed forces that supports dates of service and discharge status; if claiming 10 point preference, an application for 10-Point Veterans Preference (SF-15) and an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference.
      • Active Duty Members: Under the VOW (Veterans Opportunity to Work) to Hire Heroes Act of 2011, if claiming 5 point preference, submit written documentation from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is submitted with your application package.
    • CTAP/ICTAP Documentation
      • A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
      • A copy of your SF-50 \"Notification of Personnel Action'', documenting your RIF separation, noting your positions, grade level, and duty location, and/or Agency certification of inability to place you through RPL, etc.
        ;
      • A copy of your latest performance appraisal including your rating; and
      • Any documentation from your agency that shows your current promotion potential.
    For Rsum Tips visit: https://www.
    youtube.
    com/watch?v=8YX7o1PBoFk

    For Application Tips visit: https://www.
    youtube.
    com/watch?v=bqYkibnuiJU

    For additional information about USAJOBS visit the Help Center: https://www.
    usajobs.
    gov/Help/

    You are not required to submit official documents at this time; copies are sufficient.
    Official documentation will be requested upon selection.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.
    S.
    Department of Education in order for it to be credited towards qualifications.
    Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.
    S.
    Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • How to Apply

    To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.


    • To begin, click Apply Online to create a USAJOBS account or log in to your existing account.
      Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
    • Click the Submit My Answers button to submit your application package.
    *It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.


    To verify your application is complete, log into your USAJOBS account at https://my.
    usajobs.
    gov/Account/Login, select the Application Status link, and then select the more information link for this position.
    The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application.
    Your uploaded documents may take several hours to clear the virus scan process.


    To return to an incomplete application, log into your USAJOBS account at https://my.
    usajobs.
    gov/Account/Login and click Update Application in the vacancy announcement.
    You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.


    The complete Application Package must be submitted by 11:59 PM (EST) on 03/27/2024.

    Agency contact information

    SROC Help Desk

    Phone

    -

    Email

    SROCHelpDesk@hhs.
    gov

    Address

    Administration for Community Living
    330 C St SW
    Washington, DC 20416
    US

    Next steps

    Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful.
    The best qualified candidates will be referred to the hiring manager for further consideration and possible interview.
    We expect to make a selection within 45 days of the closing date of this announcement.


    You will receive notice via email or by mail, if no email address was provided by you during the application process, once this process is completed (generally 4-6 weeks).


    You will be required to submit official documentation prior to appointment.
    The agency will then verify the information provided on your application (i.
    e.
    , degree, veterans' preference, disability, etc.
    ).


    HHS has a Critical Preparedness and Response Mission: we protect the American people from health threats, research emerging diseases, and mobilize public health programs with domestic and international partners.
    HHS' 24/7 Secretary's Operations Center (SOC) unites highly trained experts, well established processes, and state-of-the-art technology to coordinate resources and information as HHS responds to emergencies worldwide.


    Every HHS employee has a role in supporting public health emergency management, whether through voluntary temporary assignments to emergency responses or sustaining other HHS programs and activities while colleagues respond.


    In addition to their everyday work, HHS offers employees the opportunity to contribute their unique skills through voluntary temporary assignments to humanitarian emergencies or Departmental priorities countering new and emerging health, safety, and security threats.

  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent.
    Please read the following guidance.

    • Equal Employment Opportunity (EEO) Policy
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request

Required Documents

Submission of a resume alone IS NOT a complete application.
You must provide a complete online Application Package which includes:

  • Your Resume: You are encouraged to use the USAJobs online resume builder to ensure that all required information is in your resume.
    Your resumemust clearly articulate how your skills and experiences align to the criteria defined in the qualifications section of this announcement and it must support your responses to the application questionnaire.
    For each position you must describe your duties, accomplishments, related skills, and responsibilities.
    Your resume must also include the day, month, and year that you began and ended for each position held.
    Full-time employment will be assumed unless otherwise stated on your resume.
    Part-time employment will be prorated in crediting experience.
    Not providing this information may result in the lowering of your assessment score or an ineligible rating.
    For resume writing guidance, please visit the USAJobs Resource Center or view their video tutorial.
    For Most Effective Resumes Tips visit: https://help.
    usajobs.
    gov/index.
    php/Most_Effective_Resumes.
  • A complete Application Questionnaire (https://apply.
    usastaffing.
    gov/ViewQuestionnaire/12337557)
  • Other required supporting documents.
Other Supporting Documents: (Only Submit if applicable to you.
)
  • College transcript (if qualifying all or in part based on your education)
  • Veterans' Preference documentation:
    • Discharged Veterans: If you are claiming 5 point preference, you must submit a copy of your DD Form 214, Certificate of Release or Discharge from the armed forces that supports dates of service and discharge status; if claiming 10 point preference, an application for 10-Point Veterans Preference (SF-15) and an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference.
    • Active Duty Members: Under the VOW (Veterans Opportunity to Work) to Hire Heroes Act of 2011, if claiming 5 point preference, submit written documentation from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is submitted with your application package.
  • CTAP/ICTAP Documentation
    • A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
    • A copy of your SF-50 \"Notification of Personnel Action'', documenting your RIF separation, noting your positions, grade level, and duty location, and/or Agency certification of inability to place you through RPL, etc.
      ;
    • A copy of your latest performance appraisal including your rating; and
    • Any documentation from your agency that shows your current promotion potential.
For Rsum Tips visit: https://www.
youtube.
com/watch?v=8YX7o1PBoFk

For Application Tips visit: https://www.
youtube.
com/watch?v=bqYkibnuiJU

For additional information about USAJOBS visit the Help Center: https://www.
usajobs.
gov/Help/

You are not required to submit official documents at this time; copies are sufficient.
Official documentation will be requested upon selection.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.
S.
Department of Education in order for it to be credited towards qualifications.
Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.
S.
Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.


Help

This job is open to

  • Career transition (CTAP, ICTAP, RPL)

    Federal employees who meet the definition of a \"surplus\" or \"displaced\" employee.

  • The public

    U.
    S.
    Citizens, Nationals or those who owe allegiance to the U.
    S.

Position Details

POSTED:

Mar 17, 2024

EMPLOYMENT:

Full-time

SALARY:

153354 per year

SNAPRECRUIT ID:

S-1710911793-8cafeaa4cdc8f1cc07f5b59dfd5f68a3

LOCATION:

District of Columbia United States

CITY:

Washington

Job Origin:

jpick2

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Duties

WHAT YOU'LL BE DOING DAY TO DAY

As an Aging Services Program Specialist, you will use your knowledge of and experience with the Administration for Community Living (ACL) to optimize business results and customer experience by:

  • Performing liaison role on elder maltreatment, adult protective services and elder rights with other Federal agencies and national organizations with the responsibility for providing the Administration on Aging (AoA) and ACL interagency activities.
  • Identifying policy issues and make recommendations to modify development and delivery of adult protective services, remediation of elder maltreatment and advancement of elder rights, including other prevention, intervention, and remediation efforts for victims of adult maltreatment.
  • Serving as project officer for grants and contracts in assigned area of elder maltreatment and/or elder rights, responsible for the review of proposals, monitoring of grantee and contractor in fulfilling requirements of grants/contracts.
  • Providing assistance to other Federal agencies, private agencies and individuals seeking information about programs and policies related to adult maltreatment and/or elder rights.

Requirements

Conditions of Employment

  • U.S. Citizenship required
  • Males born after December 31, 1959 must be registered or exempt from Selective Service - http://www.sss.gov
  • Suitable for federal employment
  • Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. All information concerning qualifications is subject to investigation.
  • Documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS \"E-Verify\" System.
  • All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.
  • All qualification requirements must be met by the closing date.
  • Financial disclosure statement may be required.
  • Probationary (or trial) period may be required.

Qualifications

WHAT WE ARE LOOKING FOR

Basic Qualifications:
A. Must have at least a bachelor's degree in behavioral or social science; or related disciplines appropriate to the position.
OR
B. Must have a combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.
OR
C. Must have at least four (4) years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.

AND

Additional Qualification Requirements:
In addition to meeting the Basic Qualification Requirements candidates must also:

Specialized Experience: Have at least one year of specialized experience, equivalent to the GS-12 grade level in the Federal service that includes performing at least three (3) of the following:
1) Managing grants or contracts, including monitoring of performance, and/or oversight within a human or social service organization.
2) Developing and/or maintaining relationships for improved experiences and/or outcomes of adult/older victims of abuse, neglect, and/or exploitation in support of elder justice and/or elder rights. 3) Determining future programmatic or policy directions using data sources such as: a) The National Adult Maltreatment Reporting System (NAMRS); b) Research studies and/or data on elder and adult maltreatment; c) Data collected by local, county or state-level Adult Protective Service agencies; d) Studies, analysis, and/or data collection by organizations/institutions under a federal grant, cooperative agreement, and/or contract; e) Elder justice or elder rights Older Americans Act data, such as State Performance Reporting (SPR) data.
4) Analyzing legislation or proposed policy changes to determine short- and long-range impact on current elder justice and/or elder rights operations.

Documenting experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume.

Do not copy and paste the duties, specialized experience, or occupational application questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the \"percentage of times\" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above.

Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited.

OPM Qualification General Policies Website

Education

Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov.

Note: Applications can be accepted from students who expect to complete qualifying education within 9 months from the date of application. Education was completed successfully before the applicant can be appointed.

Additional information

THINGS YOU NEED TO KNOW

Incentives may be authorized; however, this is contingent upon multiple factors, including funds availability. If authorized, certain incentives may require you to sign a service agreement to remain in the Federal government for a period of up to 3 years. Note: This statement does not imply nor guarantee an incentive will be offered and paid. Incentives may include the following: moving expenses, recruitment or relocation incentive; student loan repayment, superior qualifications appointment, creditable service for annual leave for prior non-federal work experience or prior uniformed military service, etc.

Bargaining Unit Position: YES

Research position: NO

Drug Screening Required: NO

Veterans' Preference - https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/veterans/

Career Transition Assistance Program/Interagency Career Transition Assistance Program (CTAP/ICTAP): For information on how to apply as an CTAP/ICTAP eligible see http://opm.gov/rif/employee_guides/career_transition.asp#ictap. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85.0 or above on the rating criteria for this position.

Beginning January 1, 2010, agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level under the provisions of title 5, United States Code. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office.


  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Additional selections may be made for similar positions across the Department of Health and Human Services (HHS) within the local commuting area(s) of the location identified in this announcement. By applying, you agree to have your application shared with any interested selecting official(s) at HHS. Clearance of CTAP/ICTAP will be applied for similar positions across HHS.

In accordance with Executive Order 12564 of September 14, 1986, The Department of Health and Human Services (HHS) is A Drug-Free Federal Workplace. The use of illegal drugs, on or off duty, by Federal employees is inconsistent not only with the law-abiding behavior expected of all citizens, but also with the special trust placed in such employees as servants of the public.

Once the application process is complete, a review of the resume and supporting documentation will be made and compared against your responses to the application questionnaire to determine if you are qualified for this job. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility. Category rating procedures will be used to rate and rank candidates. The category assignment is a measure of the degree in which your background matches the competencies required for this position. Qualified candidates will be ranked into one of three categories:

  • Best Qualified - Applicants who have experience that is almost identical to those required by the position.
  • Well Qualified - Applicants who have experience that is very similar to those required by the position.
  • Qualified - Applicants who meet minimum qualification requirements, but do not identify any additional qualifying experience or skill.

Candidates in the highest category will be referred to the hiring agency.

The Category Rating Process does not add veterans' preference points but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-9 level or higher). Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
    • Administration and Management
    • Grants Management
    • Manages and Organizes Information
    • Stakeholder Management

To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12337557

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    Submission of a resume alone IS NOT a complete application. You must provide a complete online Application Package which includes:

    • Your Resume: You are encouraged to use the USAJobs online resume builder to ensure that all required information is in your resume. Your resumemust clearly articulate how your skills and experiences align to the criteria defined in the qualifications section of this announcement and it must support your responses to the application questionnaire. For each position you must describe your duties, accomplishments, related skills, and responsibilities. Your resume must also include the day, month, and year that you began and ended for each position held. Full-time employment will be assumed unless otherwise stated on your resume. Part-time employment will be prorated in crediting experience. Not providing this information may result in the lowering of your assessment score or an ineligible rating. For resume writing guidance, please visit the USAJobs Resource Center or view their video tutorial.For Most Effective Resumes Tips visit: https://help.usajobs.gov/index.php/Most_Effective_Resumes.
    • A complete Application Questionnaire (https://apply.usastaffing.gov/ViewQuestionnaire/12337557)
    • Other required supporting documents.
    Other Supporting Documents: (Only Submit if applicable to you.)
    • College transcript (if qualifying all or in part based on your education)
    • Veterans' Preference documentation:
      • Discharged Veterans: If you are claiming 5 point preference, you must submit a copy of your DD Form 214, Certificate of Release or Discharge from the armed forces that supports dates of service and discharge status; if claiming 10 point preference, an application for 10-Point Veterans Preference (SF-15) and an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference.
      • Active Duty Members: Under the VOW (Veterans Opportunity to Work) to Hire Heroes Act of 2011, if claiming 5 point preference, submit written documentation from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is submitted with your application package.
    • CTAP/ICTAP Documentation
      • A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
      • A copy of your SF-50 \"Notification of Personnel Action'', documenting your RIF separation, noting your positions, grade level, and duty location, and/or Agency certification of inability to place you through RPL, etc.;
      • A copy of your latest performance appraisal including your rating; and
      • Any documentation from your agency that shows your current promotion potential.
    For Rsum Tips visit: https://www.youtube.com/watch?v=8YX7o1PBoFk

    For Application Tips visit: https://www.youtube.com/watch?v=bqYkibnuiJU

    For additional information about USAJOBS visit the Help Center: https://www.usajobs.gov/Help/

    You are not required to submit official documents at this time; copies are sufficient. Official documentation will be requested upon selection.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • How to Apply

    To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.

    • To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
    • Click the Submit My Answers button to submit your application package.
    *It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

    To verify your application is complete, log into your USAJOBS account at https://my.usajobs.gov/Account/Login, select the Application Status link, and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.

    To return to an incomplete application, log into your USAJOBS account at https://my.usajobs.gov/Account/Login and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

    The complete Application Package must be submitted by 11:59 PM (EST) on 03/27/2024.

    Agency contact information

    SROC Help Desk

    Phone

    -

    Email

    SROCHelpDesk@hhs.gov

    Address

    Administration for Community Living
    330 C St SW
    Washington, DC 20416
    US

    Next steps

    Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. The best qualified candidates will be referred to the hiring manager for further consideration and possible interview. We expect to make a selection within 45 days of the closing date of this announcement.

    You will receive notice via email or by mail, if no email address was provided by you during the application process, once this process is completed (generally 4-6 weeks).

    You will be required to submit official documentation prior to appointment. The agency will then verify the information provided on your application (i.e., degree, veterans' preference, disability, etc.).

    HHS has a Critical Preparedness and Response Mission: we protect the American people from health threats, research emerging diseases, and mobilize public health programs with domestic and international partners. HHS' 24/7 Secretary's Operations Center (SOC) unites highly trained experts, well established processes, and state-of-the-art technology to coordinate resources and information as HHS responds to emergencies worldwide.

    Every HHS employee has a role in supporting public health emergency management, whether through voluntary temporary assignments to emergency responses or sustaining other HHS programs and activities while colleagues respond.

    In addition to their everyday work, HHS offers employees the opportunity to contribute their unique skills through voluntary temporary assignments to humanitarian emergencies or Departmental priorities countering new and emerging health, safety, and security threats.

  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Equal Employment Opportunity (EEO) Policy
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request

Required Documents

Submission of a resume alone IS NOT a complete application. You must provide a complete online Application Package which includes:

  • Your Resume: You are encouraged to use the USAJobs online resume builder to ensure that all required information is in your resume. Your resumemust clearly articulate how your skills and experiences align to the criteria defined in the qualifications section of this announcement and it must support your responses to the application questionnaire. For each position you must describe your duties, accomplishments, related skills, and responsibilities. Your resume must also include the day, month, and year that you began and ended for each position held. Full-time employment will be assumed unless otherwise stated on your resume. Part-time employment will be prorated in crediting experience. Not providing this information may result in the lowering of your assessment score or an ineligible rating. For resume writing guidance, please visit the USAJobs Resource Center or view their video tutorial.For Most Effective Resumes Tips visit: https://help.usajobs.gov/index.php/Most_Effective_Resumes.
  • A complete Application Questionnaire (https://apply.usastaffing.gov/ViewQuestionnaire/12337557)
  • Other required supporting documents.
Other Supporting Documents: (Only Submit if applicable to you.)
  • College transcript (if qualifying all or in part based on your education)
  • Veterans' Preference documentation:
    • Discharged Veterans: If you are claiming 5 point preference, you must submit a copy of your DD Form 214, Certificate of Release or Discharge from the armed forces that supports dates of service and discharge status; if claiming 10 point preference, an application for 10-Point Veterans Preference (SF-15) and an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference.
    • Active Duty Members: Under the VOW (Veterans Opportunity to Work) to Hire Heroes Act of 2011, if claiming 5 point preference, submit written documentation from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is submitted with your application package.
  • CTAP/ICTAP Documentation
    • A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
    • A copy of your SF-50 \"Notification of Personnel Action'', documenting your RIF separation, noting your positions, grade level, and duty location, and/or Agency certification of inability to place you through RPL, etc.;
    • A copy of your latest performance appraisal including your rating; and
    • Any documentation from your agency that shows your current promotion potential.
For Rsum Tips visit: https://www.youtube.com/watch?v=8YX7o1PBoFk

For Application Tips visit: https://www.youtube.com/watch?v=bqYkibnuiJU

For additional information about USAJOBS visit the Help Center: https://www.usajobs.gov/Help/

You are not required to submit official documents at this time; copies are sufficient. Official documentation will be requested upon selection.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.


Help

This job is open to

  • Career transition (CTAP, ICTAP, RPL)

    Federal employees who meet the definition of a \"surplus\" or \"displaced\" employee.

  • The public

    U.S. Citizens, Nationals or those who owe allegiance to the U.S.

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