AJO Admin( Adobe Journey Optimizer)
Issaquah, WA(Onsite)

C2C

• Candidate should have 4-5 years of experience in Adobe Journey Optimizer (AJO) or similar marketing automation platforms as Data Engineer
• Candidate should have working experience in Production Support team with AJO or similar marketing automation platforms
• Candidate should be able to troubleshoot data-related issues, perform root cause analysis, and implement solutions to minimize downtime
• Candidate should have strong SQL skills to manage and query the data, ensuring data accuracy and integrity for campaigns.
• Candidate should have good understanding of how to read personalization fields within communication templates
• Candidate should maintain comprehensive documentation of data processes, configurations, and known issues.
• Candidate should be able to handle incidents related to AJO admin activities such as user access management, issues related to channels like Email, SMS, Push notification etc.
• Candidate should be able to monitor the platform daily, report any issues identified, analyses them, and fix them within the agreed SLAs.
• Good to have experience: Adobe Experience Platform RT-CDP, Adobe Campaign

Comments for Suppliers: RT-CDP,Adobe Campaign

Additional Skills: Adobe Journey Optimizer,RCA,Production Support

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