Position DescriptionProcessor / Analyst – Quality Control & Utility Program AdministrationPosition SummaryThe Processor/Analyst is responsible for supporting EcoGreen Solutions’ project documentation processes through rigorous quality control, timely submission of project materials to utility and financing programs and coordinated responses to program inquiries. This role ensures that all internal documentation, external submissions, and compliance materials meet the standards required by EcoGreen Solutions and its utility, incentive, and financing partners. The position requires accuracy, professionalism, strong organizational skills, and the ability to work collaboratively across departments.Essential Duties and Responsibilities1. Documentation Quality ControlConduct comprehensive reviews of all internal project documentation, including scopes of work, technical forms, proposals, and supporting materials, ensuring accuracy, completeness, and compliance with company standards.Identify inconsistencies, errors, or missing information and coordinate with project stakeholders to facilitate corrections.Maintain up-to-date quality control protocols, checklists, and documentation standards as part of the company’s internal quality assurance processes.2. Utility Program Submission ManagementPrepare, compile, and submit project documentation required for participation in utility rebate, incentive, and financing programs.Ensure all submissions comply with program guidelines, eligibility requirements, and documentation standards.Track submission progress, respond to program follow-ups, and resolve issues that may delay approval.Maintain detailed logs of all submissions, timelines, approvals, and required follow-up actions.3. Response to Requests for Information (RFI)Receive, log, and coordinate responses to RFIs issued by utilities, incentive program administrators, financing partners, or internal departments.Collect necessary technical and administrative information from relevant teams to ensure complete and accurate responses.Submit RFI responses within required timelines and ensure they meet all documentation specifications.4. Quality Assurance SupportAssist in the review and validation of completed project files to verify alignment with internal quality assurance requirements and external program standards.Confirm accuracy of product specifications, installation documents, measurement and verification materials, photographs, invoices, and related project data.Coordinate corrective actions or additional documentation needs with project management and field teams.5. Recordkeeping and Process ManagementMaintain organized and compliant records of all documentation, submissions, communications, and program responses according to company filing practices and naming conventions.Assist in the development, refinement, and documentation of internal procedures related to quality control, submissions, and program compliance.Support interdepartmental communication to ensure teams understand program requirements and document standards.Minimum QualificationsEducation & ExperienceHigh school diploma or equivalent required; associate or bachelor’s degree preferred.Minimum of 1–3 years of experience in quality control, project processing, administrative coordination, or related work environment.Prior experience with utility incentive programs, rebate systems, or energy-efficiency documentation preferred but not required.Knowledge, Skills, and AbilitiesStrong attention to detail with the ability to review complex documents for accuracy and completeness.Excellent organizational skills and the ability to manage multiple tasks simultaneously under defined deadlines.Proficiency in standard office software, including spreadsheets, document editors, PDFs, and digital file management systems.Clear and professional written and verbal communication skills.Ability to learn and adapt to various submission portals, program forms, and technical documentation requirements.Core CompetenciesQuality Orientation: Delivers accurate, compliant, and high-quality work products.Process Adherence: Follows structured workflows and contributes to continuous process improvement.Time Management: Prioritizes tasks effectively in a deadline-driven environment.Collaboration: Works efficiently with cross-functional teams and external partners.Professionalism: Maintains confidentiality, accuracy, and high standards of conduct at all times.Working ConditionsStandard office environment with regular use of computers, software systems, and digital communication tools.Occasional interaction with field staff, project managers, and technical personnel to collect or clarify documentation.