Appian Bpm Application Support Engineer

Posted on: Oct 12, 2026

Shrive Technologies LLC
Rahway, New Jersey
Onsite
Full-time

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Job Title :

Appian Bpm Application Support Engineer

Job Type :

Full-Time

Job Location :

Rahway New Jersey United States

Remote :

Job Description :

Job Description

Responsibilities

Provide L2/L3 production support for Appian BPM applications.
Monitor applications and resolve incidents, problems and service requests within SLA.
Troubleshoot Appian workflows, process models, SAIL interfaces, integrations and data issues.
Perform RCA and permanent fixes for recurring/complex production issues.
Analyze requirements and deliver enhancements, bug fixes and change requests.
Support application deployments, releases and production validation.
Troubleshoot REST/SOAP APIs, SQL and third-party integrations.
Coordinate with L1, business, infrastructure and vendor teams for issue resolution.
Prepare/support technical documentation, KT and operational procedures.

Required Skills

Strong hands-on experience in Appian BPM.
Experience in Appian development, enhancement and L2/L3 production support.
Good knowledge of SAIL, Process Models, Records, Integrations and Appian Administration.
Strong SQL and API troubleshooting skills.
Good incident management, debugging and RCA skills.
Experience working in Agile/ITIL production support environments.