• The Application Analyst II serves as a system expert specific to Professional Billing Epic Revenue Cycle Application in resolving application issues and supporting vendor supplied improvements in accordance with the mission, vision and values of the organization.
• (Preferred) Epic build experience with Credits, Self-Pay Collections, Patients Statements, Financial Assistance and Estimates preferred.

Essential Functions and Responsibilities:

• Epic Revenue Cycle Analysis and Design Participates in the system design, build validation, implementation and ongoing maintenance of designated Epic applications. Thoroughly documents user workflows as well as design decisions.
• Problem Resolution Provides world-class customer service while helping to resolve issues and problems. Works with peers to investigate problems to determine if escalation is necessary. Works directly with Epic Vendor support (Implementation Services and/or Technical Services) as needed
• Leadership Responsible for the championing of Revenue Cycle systems and helping to achieve the benefits identified. Demonstrates self-motivation, takes on projects/tasks willingly, acts on opportunities to improve or gain knowledge and contributes new ideas in a constructive manner.
• Completes special projects as assigned.
• Works as a team player supporting a variety of staff.
• Displays a caring and responsive attitude and conducts all activities respecting patient, family and employee rights and expectations.
• Demonstrates sound cost containment techniques.
• Adheres to established safety requirements and procedures to ensure a safe working environment.
• Maintains and evaluates own clinical expertise and practice.
• Recognizes legal and policy limits of individual practice.
• Adheres to all policies and procedures.
• Completes annual performance and competency evaluation process with management and participates in goal setting, performance improvement and educational training as needed.
• Participates in department quality improvement, clinic safety, infection control and hazardous materials programs/activities.
• Participates in professional development activities and maintains professional affiliations.
• Attends required meetings and participates in committees as requested.
• Adheres to HIPAA regulations.
• Exercises discretion and maintains a high level of confidentiality.
• Performs related work as required.

Education, Experience and Licensure:

• Bachelor's degree in computer science or applicable field (i.e. Practice Management, Health Care Administration, Business, Charge Integrity, Patient Financial Services, or affiliated profession) and three (3) years work related experience in the information technology field or applicable field (i.e. Practice Management, Health Care Administration, Business, Medicine, or affiliated health profession), OR
• Associate degree in computer science or applicable field (i.e. Practice Management, Health Care Administration, Business, Charge Integrity, Patient Financial Services, or affiliated profession) and four (4) years work related experience in the information technology field or applicable field (i.e. Practice Management, Health Care Administration, Business, Charge Integrity, Patient Financial Services, or affiliated profession), OR
• Five (5) years work related experience in the information technology field or applicable field (i.e. Practice Management, Health Care Administration, Business, Charge Integrity, Patient Financial Services, or affiliated profession)

Preferred:

• Experience implementing a Revenue Cycle System in a clinical setting, preferably Cadence, Prelude, Professional Billing in addition to business experience as a Medical Services Coordinator, Coder or Medical Claims Specialist.
• Achieve and maintain specific Epic Application Certification(s) within six months of employment, complete New Version training on the required schedule to maintain active certification.