Application Engineer

Summary:

Serve as the technical process leads in running and designing pilot tests and all process engineering activities from sale through start-up of custom capital process equipment and systems. Includes process design, machine design reviews, commissioning, and process field service activities.

Responsibilities:

• Apply product quality requirements, process design, and customer criteria to select the equipment settings and process conditions necessary for testing design.
• Act as the technical lead for quality pilot test design, documentation, and execution.
• Coordinate pilot test material shipping details between the Process Development Center (pilot plant), shipping/receiving, and the customer.
• Direct activities during testing. Write or review technical test reports and approve as necessary approves technical test reports as necessary.
• Support domestic and international sales and marketing efforts by providing excellent customer service, communication, and technical information.
• Review and understand all technical and commercial documentation from order entry.
• Participate in project kick-off meetings and design reviews.
• Work with Process Controls Department in development of process flow diagrams, simplified piping and instrumentation diagrams, and process control narratives.
• Generate technical documentation for project management as needed.
• Review equipment drawing packages and attend factory acceptance tests.
• Conduct quality startups of installed equipment and systems.
• Coordinate review of customer supplied specifications with other departments and determine job costs.
• Obtain and review all technical vendor specifications, and is the technical contact to select, inspect, and accept auxiliary equipment.
• Provide customer process support for installed equipment for field service projects.
• Act as the customer champion in leading resolution to customer complaints and warranty situations related to process issues.
• Collaborate with all internal teams to ensure successful project completion.