Application Engineer

Key ResponsibilitiesManage the deployment, configuration, maintenance, and upgrading of enterprise applications supporting business functions such as legal operations, human resources, marketing, records management, and compliance.Serve as a technical lead for application implementations and enhancement projects, coordinating testing, deployment activities, documentation, and knowledge sharing across the team.Evaluate existing applications and recommend technical improvements to strengthen performance, reliability, and overall functionality.Monitor application health, investigate technical issues, and implement solutions that minimize service interruptions.Build and maintain integrations between enterprise platforms using APIs, middleware, database technologies, and workflow automation tools.Develop monitoring processes, automated alerts, and scheduled jobs to identify potential issues and improve application availability.Create scripts and automation solutions to streamline recurring administrative and support activities.Write and troubleshoot SQL queries to investigate application issues, validate data, and support database-level changes.Maintain technical documentation, including application configurations, integration workflows, architecture diagrams, operational procedures, and security requirements.Establish and maintain application administration standards, operational procedures, and user guidance.Research emerging technologies and industry practices to identify opportunities for continuous improvement.Partner with business stakeholders and application owners to understand requirements and ensure systems support operational objectives.Coordinate with software vendors to investigate defects, resolve technical challenges, and support product enhancements.Collaborate with database, data services, cybersecurity, and infrastructure teams to maintain application stability, security, and performance.Work alongside service desk and training teams to facilitate knowledge transfer, improve troubleshooting processes, and support end users.Required Technical QualificationsStrong experience with Microsoft SQL Server, including database troubleshooting, complex query development, and SQL Server Management Studio.Working knowledge of RESTful and other web service APIs used for enterprise application integrations.At least three years of experience supporting IIS, Windows Server environments, and SQL Server Integration Services (SSIS).Understanding of Windows Server administration, web application hosting, and enterprise application architecture.Familiarity with integration platforms and workflow automation technologies, such as Boomi, BizTalk, enterprise integration tools, Microsoft Power Automate, and Azure SQL.Experience with PowerShell or other scripting languages is beneficial.Exposure to enterprise applications within a law firm or another complex professional services environment is preferred.Education and Professional SkillsBachelor's degree in Information Systems, Computer Science, or a related discipline, or equivalent relevant experience.Strong analytical and troubleshooting abilities, with a practical approach to resolving complex technical issues.Ability to manage multiple projects and competing priorities in a deadline-driven environment.Excellent written and verbal communication skills, including the ability to explain technical concepts to audiences with varying levels of technical expertise.Demonstrated ability to collaborate across technical teams, business functions, and third-party vendors.Experience coordinating technical implementations, application upgrades, and related project activities.Ability to translate business needs into clear technical requirements and implementation plans.Work Environment and AvailabilityWork arrangements will follow company policies, with flexibility to support business and operational requirements.Availability outside standard business hours may occasionally be required for deployments, upgrades, troubleshooting, or critical system issues.Maintain timely communication and responsiveness when business needs require it.Occasional travel may be necessary to support meetings, projects, or other business activities.