Application System Integration Engineer (Solar Inverter + EVCS + Portable Power Station)In the role you will be a key technical role within the cross-functional team to integrate and the hardware and software products between our own and others worldwide. You will support the customer by acting as the liaison between the customer and other internal teams to handle the upgrades of system configuration and resolve technical failures as soon as they arise and also evaluate the efficiency and performance of the systems to support products operations and requirements. You must have excellent communication and technical skills support the entire development process from design, testing, qualification, and certification, especially in providing recommendations to improve the product capability and prevent downtimes. Your ability to work in a complex networking environment will also make you an ideal candidate.ResponsibilitiesDeveloping an integration of inverter, energy storage systems, EV chargers and other related systems which able to operate and test in the lab and at fieldSystem Integration, pre-sales and post-sales support;Provide technical support to local and other states field technicians and customers - system queries, technical issues, and troubleshooting via Telephone, Chat, Email, and other communication tools and plateforms;Travel to sites for inspection, test, and fixing system issues;Analyze the failure and availability statistics of the installed fleet to identify failure trends in an early phase and to initiate corrective actions;Interface with service, engineering, sourcing, manufacturing, quality, and product leadership teams to expediently resolve technical issues;Work with the R&D & Quality team to increase the system performance, based on statistical data by performing Preliminary and Repair on the defective returns; Collaborate with R&D teams to improve product support by tracking issues, projects and associated reports and driving process improvements;Field test and lab test of prototype retrofits and verification of the technical documentation to meet the field engineering needs;Provide training to distributors, electricians and key customers;Manage product system integration and test/study on competitor products;Other tasks related to Growatt company;Qualifications/RequirementsBS/MS in Engineer from an accredited university or college (Prefer electrical engineering);3+ years professional hands-on experience within renewable energy industry; Project/Product Management experience;Electrician experience/knowledgeComfortable working in the field with PV, ESS, related communication protocols;Hands-on experience with electrical wiring, construction and product assemblies; Willingness and ability to travel 25% of the time (Sometimes in short notice);Good customer communication skill;Good Self- starter, Organized and Time ManagementMulti-language (English and Chinese is a plus)Benefits:Dental insuranceHealth insuranceVision insurancePaid time offSchedule:Monday to FridayCommunicate w/ China team