Technical Skills:

• 6+ years of experience in Application Production Support in Linux platform.
• Good experience in AutoSys or any scheduling mechanism.
• Good knowledge in Linux and SQL.
• Good experience on application monitoring tool like Splunk, AppDynamics , Grafana, Prometheus.
• Strong Technical Troubleshooting skill
• Good experience in scripting Shell, Automations
• Well versed with ITIL - Incident Change Release management
• Basic knowledge of Middleware technologies - Apache Tomcat
• Good experience in DevOps CI CD tools like Jenkins, Ansible, uDeploy etc
• Knowledge of Banking domain (preferable)
• Handle outage calls efficiently, triage any issues, and fix them.
• Do Root Cause Analysis of repetitive and problem issues.
• Report issues and resolve as per process and documentation .
• Basic knowledge of Database - Oracle SQL
• Good understanding of Infrastructure Technologies like Linux, Windows, MW, Database
• Good to have knowledge of AutoSys or any scheduling mechanism.
• Good to have DevOps SRE, Automation, cloud knowledge.