Application Programmer Analyst

Please review the JD below and let me know if you would be interested in exploring the opportunity.

Job Details:-

Job Title: Senior Application Programmer

Salary Range: $95,000 - 100,000 a year

Experience Required:- 5+

Location: Charlotte NC , Chandler AZ ,LosAngels , CA Onsite

Duration: Fulltime Hire

Must Have Technical/Functional Skills

Process Overview

We are seeking a highly skilled Observability and Monitoring Engineer to design, onboard, and manage enterprise observability solutions using Dynatrace, Splunk and other tools. This role is critical to ensuring application performance, operational stability, and proactive monitoring across the ERF line of business. The ideal candidate will have strong technical expertise in monitoring platforms, automation, and governance, coupled with excellent collaboration and communication skills.

Job Description

Hands on experience with Database (Oracle Teradata)

Hands on experience in Unix,Perl,Python

Experience in Job scheduling tool - Autosys.

Knowledge on monitoring tools like ITRS Geneous, Splunk, Dynatrace, Remedy

Experience with creating dashboards, reports, alerts, saved searches, and automations as per user/stakeholder requirements

Experience with configuring inputs and new connections with Splunk DB Connect

Knowledge on ITIL concepts like Incident and Problem Management Knowledge on Incident Management (ITSM Remedy, MyITSM)

Must have previous production support experience. Willing to be flexible sometimes with providing stand-by out-of-hour support on rotational basis for production system (as needed)

Good understanding of financial/banking industry

Creative and strong problem-solving skills Excellent written and verbal communications skills

Ability to operate in high-pressure situations

Results oriented, and must be able to effectively interact with Senior Management and Business Partners

Roles & Responsibilities

Deploy and configure Dynatrace across diverse environments (Windows, Linux, Mainframe).

Onboard applications into Splunk using forwarders, source types, and indexing best practices.

Define and implement tagging strategies, dashboards, and alerting policies for Dynatrace and Splunk.

Enable full-stack monitoring, including APM, infrastructure, logs, and synthetic monitoring.

Implement distributed tracing, anomaly detection, and performance baselining.

Develop scripts and workflows for automated onboarding and configuration using APIs.

Integrate monitoring solutions with ticketing tools for incident management.

Establish retention policies and data governance for logs and metrics.

Document onboarding processes, SOPs, and troubleshooting guides.

Partner with application teams, infrastructure, and CIO stakeholders to align monitoring strategies.

Conduct KT sessions and create documentation for team enablement.

Drive reduction in incident MTTR and improve application stability.

Enable proactive monitoring and predictive analytics.

Promote operational excellence and automation across the organization.

Required Skills & Qualifications

Bachelor's Degree or higher from a leading college or university.

3 5 years of experience in supporting IT Operations.

Strong knowledge of monitoring tools (Dynatrace, Splunk).

Experience with scripting languages (Py

thon, Perl, Unix shell).

Creative problem solver who thrives in a fast-paced environment.

Must be a team player and demonstrate ability to communicate effectively with both technical and non-technical individuals.

Excellent verbal and written communication skills.

Clear oral communication and strong English proficiency.

Self-starter, motivated, innovative, capable of handling a team and providing technical solutions.

Ability to deal with complex information, processes, and relationships to derive simple solutions.

Ability to liaise with business and development teams for onboarding and troubleshooting.

claimer: We respect your online privacy. If you would like to be removed from our mailing list please reply with "Remove" in the subject and we will comply immediately. We apologize for any inconvenience caused. Please let us know if you have more than one domain. The material in this e-mail is intended only for the use of the individual to whom it is addressed and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended recipient, be advised that the unauthorized use, disclosure, copying, distribution, or the taking of any action in reliance on this information is strictly prohibited. We are an equal opportunity employer with a diverse workforce. Note : Any resume submitted by Synchrony Systems Inc is presented with the understanding that the candidate is being considered for your direct end-client (end-client is the company where the work will be performed). If there is any other company involved between the end-client and your company, please do not submit this resume without our written approval. If you submit the resume to another third party, Synchrony Systems Inc reserves the right to work with the third party directly.