ABOUT THE ROLE:We are seeking Epic Certified Application Support Analysts for a remote Go-Live support team for a healthcare client based in PST. This role will operate in a virtual command center environment, providing end users with real-time issue resolution, workflow guidance, and ticket-based support.THIS IS NOT A BUILD ROLE. Please have hands-on end-user support experience in a Go-Live environment. Contract is 3+ months, with potential for extension.SUPPORTED MODULES (MUST BE CERTIFIED IN AT LEAST ONE):EpicCare Ambulatory / Orders / ClinDocASAP (Emergency)Radiant (Radiology)Beaker (Lab)Willow (Pharmacy)Beacon (Oncology)Cupid (Cardiology)Stork (OB)Optime / AnesthesiaPhoenix / BonesCadence/PreludeHospital Billing (HB)Professional Billing (PB)CORE REQUIREMENTS:Active Epic Certification in one or more listed modules (verification from Epic required)2-3+ years of go-live support experience in a remote environment;2-3+ years of prior command center or ticket-based support experienceStrong understanding of clinical workflows, break-fix protocols, and ticket management/escalation/resolutionKEY RESPONSIBILITIES:Provide remote go-live support to end users across clinical workflowsRespond to issues via ticketing systems and command center support channelsTroubleshoot workflow and application issues in real timeEscalate system issues appropriately (non-build role)Support adoption and reinforce workflows during stabilizationWHAT WE OFFER:Competitive compensation packageWeekly pay via Direct DepositMedical, Dental & Vision available401k optionsWHY WORK WITH WALKER?Access to our top-ranked team of recruiting and placement specialistsContinuous, one-on-one support from a dedicated engagement managerProfessional resume development and interview preparationContact us today to experience the Walker Healthforce difference!ABOUT US:Walker Healthforce is known as the dominant force of performance, precision, expertise, and integrity in the healthcare consulting community! As a certified WMBE, we provide end-to-end healthcare IT and clinical solutions to hospitals, health systems, and payer organizations, including Fortune 100 firms nationwide. We are healthcare experts, we’re custom not commodity, and we’ve been exceeding expectations for nearly 20 years. Join forces with us to experience unparalleled results today!We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.