Application Support Engineer.

Cincinnati, OH Locals Preferred

NO West Coast candidates. Will have to relocate out of pocket from day 1 if not local.  USC, GC, or GC-EAD. 

Client: Bank/Financial Services

Client W2 - $50 - 55/hr AIC No C2C allowed

Must Have Skills / Experience:

• Must have prior software application support background in Financial Services / Banking.
• Account Reconciliations / AR software experience. Prior knowledge of accounting, accounts payable, and reconciliation is a requirement.

• Strong process knowledge: Understand and learn how/why Reconciliation works today. Ability to bring suggestions on how to improve.
• Business Analysis skills - Analysis of Business processes and documenting
• Lean Six Sigma
• Platform Engineering
• ServiceNow is a big plus

Job Summary:

• • 5 days a week in the office.
  • Will be a member of the Reconciliation squad supporting an internal account reconciliation application.
  • Help maintain the application uptime, performance, stability, and scalability.
  • Prior agile experience is nice to have, but not required.
  • Attend all agile Reconciliation ceremonies.
  • Must have prior software application support background.
  • Knowledge of Service Now is nice to have, but not required.
  • Experience in software/systems application support.
  • Continual improvement and fine-tuning of various alerting and monitoring systems to support Reconciliation.
  • Six Sigma knowledge or certification is preferred.
  • Review/update/create reconciliation documentation.
  • Develop best possible, most robust, and extensible solutions for new LOB initiatives.
  • Building tools and processes to support analytics & monitoring. 
  • Continual improvement and fine-tuning of various alerting and monitoring systems.
  • Understand and be responsible for specific daily and monthly reconciliation tasks (examples: weekly maintenance, month end, escheatment, and more)
  • Prior knowledge of accounting, accounts payable, and reconciliation is a requirement.