Application Support Tech Lead – Data & Analytics Platforms

Lead the assessment and ongoing monitoring of infrastructure and software compliance across the Data & Analytics Platforms environments Coordinate system administrators and platform users to execute compliance remediation plans Identify security vulnerabilities and technology risks across the environment Act as a subject matter expert for Citi IT and data policy Define systems scope and objectives for complex application enhancements Partner with Product Owners, Business Analysts, and cross-functional technology teams Mentor and coach junior analysts Produce clear technical documentation Develop and manage project plans and corrective action plans Requirements 6 or more years of experience in application support, technology operations, or a related technical discipline Practical problem-solving and strategic thinking skills Proven leadership and interpersonal skills Experience leading or contributing to requirements gathering for large-scale development or compliance programs Experience working within server environments, specifically RedHat or SUSE Linux, and with relational databases including Teradata, Oracle, or MSSQL Working knowledge of network security principles and firewall design fundamentals Familiarity with IT risk frameworks, audit processes, or operational risk governance programs within a regulated financial services environment Exposure to analytics and visualization platforms such as SAS/Viya, SQL, Tableau, or Visual Analytics Hands‑on programming experience in SAS, Linux shell scripting, or Visual Basic Foundational knowledge of software development lifecycle (SDLC) tools and methodologies Proficiency in Microsoft Office Suite — Excel, Word, PowerPoint, and Project Core Competencies Demonstrates expertise in compliance assessment and remediation within Data & Analytics Platforms, with strong leadership in technology operations and application support. Proficient in managing project plans and mentoring junior analysts while ensuring adherence to IT risk frameworks in a regulated financial services environment. #J-18808-Ljbffr