Role BreakFix Engineer

Location Kansas City - Onsite

Please note that candidates must be available to work a flexible schedule 24x7x365 to support business operations, including weekdays, weekends, and varying shifts. This role may require overtime exceeding 40 hours per week.

Basic Requirements:

Culture / Team fit

Ambitious / Hard working / Go getter / Coachable / Mentor

Physical layer: fiber optic connections, contamination, cleaning

Understand ESD best practices

Comfortable with text based CLI

Familiar with IP based networking

A+/Network+ level of knowledge required

Good understanding of OSI layer and network principles

2+ years of DC experience required

4+ years of IT related experience required

Familiarity with the Linux based systems and experience with scripting and automation (Bash, Python, Perl)

Understanding BGP routing protocols, spanning tree, VRRP, LACP

Good organization, multitasking and communication skills

Microsoft Office Tools: Word, Outlook, Excel

Understanding of network procedures, environmental and safety management in a DC environment

Responsibilities:

Physical hardware swaps: (Fabric and Backbone)

o Optical transceiver swaps / Circuit diagnosis

o Line card swap

o TOR Replacement

o Work with vendors for RMA's

o Must be able to lift 50lbs

Asset Management

Tools and Ticket management

Build relationships with partner teams within the DC

Ability to review hardware logs, isolate and identify root cause

Remote link troubleshooting

Ability to mentor and guide L1 resource