Area Field Service Manager, RusselectricHere at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrive is if our people are thriving. That's why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?We are looking for an Area Service Manager. This position will be based in the Western or Atlantic region of the US.Russelectric, a Siemens Business, manufactures high-integrity on-site power control systems to help ensure 100% uptime without disruptions or aberrations. We deliver engineered solutions to hospitals, data centers, airports, water treatment, renewable energy, DoD and other critically important facilities.In this role you will be leading the field service engineering team in driving all aspects of field service priorities. This includes but is not limited to start-up, commissioning, preventative maintenance, repairs, and emergency response for Russelectric. The position interacts closely with critical power customers in markets like Healthcare and Datacenters providing superior customer support for critical power applications where uninterrupted service is a requirement.This is a fast paced, dynamic role requiring strong communication skills, ability to multi-task and adapt as customer needs and project schedules regularly change requiring creative solutions for staffing qualified resources to jobs.Responsibilities:The Area Service Manager leads and executes all aspects of field service within the West Area, and is responsible for the following:Promoting Siemens Zero Harm Culture emphasizing the well-being of Siemens employees, customers, and other collaboratorsRecruit and train field service engineers and Service Project Managers with mechanical maintenance and repair expertise, including legacy PLC and SCADA troubleshooting skills. Work closely with our training center in Broken Arrow, OK to define skill gaps and schedule technical training to develop employees' skills.Scheduling backlog of contracted jobs to meet customer schedule expectations while optimizing utilization of personnelDevelop service budget and resources required to accommodate existing and future start-up, modification, commissioning and preventative maintenance contractsDriving a disciplined approach to job cost allocation thereby ensuring field operations is charging costs accurately to assigned work tasksCommunicating with internal finance partners estimate-at-complete project cost and scheduled completion on a monthly basis for all projects in assigned AreaEnsure customer concerns and blocking issues are addressed and resolved in a timely mannerPerform on-site safety and work audits for Field Service EngineersThe Area Service Managers Key Performance Indicators include the following:Safety (OIR and LTIR)UtilizationCustomer satisfactionProject margins (As Sold vs. As Executed) and adherence to scheduleSkills development (measured against goals within skill matrix)You will win us over by having the following qualifications:Basic Qualifications:BS degree in engineering or equivalent experience10+ years of experience with the following:Field service operations and successful demonstration of key responsibilities and knowledge as presented aboveAdvanced experience with electrical power systems, equipment, and power automationOutstanding interpersonal skills (written and oral) and the capability to communicate effectively with collaborators at different levels within the organizationEnsures and promotes the development of the field service engineering team/succession planning through coaching, training, and leadership developmentTravel up to 35%Legally authorized to work in the United States on a continual and permanent basis without company sponsorshipPreferred Qualifications:Familiarity with mobile time entry/reporting systems such as Microsoft Dynamics and their interface to SAPSiemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: The pay range for this position is 122,951 - 210,773 annually with a target incentive of 15% of the base salary. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link. If you're unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.Siemens follows Pay Transparency laws.California residents have the right to receive additional notices about their personal information. To learn more, click here.