Join the Pool Troopers Team as an Area Manager!

At Pool Troopers, we're not just about maintaining swimming pools; we're about creating unforgettable experiences for our clients. From crystal-clear waters to pristine poolside environments, we take pride in delivering top-notch service that goes beyond expectations.

We are seeking an enthusiastic and dedicated Area Manager to join our team and support our expansion efforts across various locations.

The Area Manager is a critical leadership position responsible for managing a specific geographic area, overseeing service operations and ensuring that both residential and commercial pools are maintained to the highest standards of cleanliness, chemical balance, and equipment functionality.

Job Duties

• Drive departmental goals by leading the team towards achieving objectives aligned with overall organizational business needs.
• Operate a company motor vehicle safely and maintain a valid driver’s license for your state while traveling with Service Managers and technicians, assisting with service as necessary.
• Analyze management reports and performance data to assess productivity and identify areas for improvement.
• Assess staffing needs, make hiring decisions, and promote potential Pool Service Technicians and Supervisors.
• Address escalated customer service issues with professionalism and diplomacy, both in person and digitally.
• Conduct training for Technicians on various technologies, including Pool Tech and Mobile Tech.
• Organize and facilitate team meetings to discuss procedures, celebrate successes, and identify improvement areas.
• Oversee the onboarding process for new customers, including pool assessments and quoting new equipment.
• Engage with existing customers to resolve service-related or equipment-related issues.

To see a day in the life of a Pool Trooper Pool Technician- Click Here

Requirements

• High school diploma or equivalent required.
• Experience in pool service or a similar route/service-based industry is a plus but not required.
• Must possess a current and valid driver’s license issued by a state agency.
• No felony or 1st class misdemeanor convictions related to crimes against persons, property, theft, fraud, or drug trafficking/manufacture.
• Bi-lingual (Spanish/English) is advantageous.

Knowledge, Skills & Abilities

• Strong management skills.
• Customer service orientation.
• Critical thinking and problem-solving abilities.
• Effective time management skills.
• Excellent communication skills.

Benefits

• Competitive Salary- $52k + quarterly bonuses
• Medical, Dental & Vision Insurance
• 401k with Match
• Growth Opportunities
• Paid Time-Off
• Loyalty Bonuses
• Tuition Reimbursement
• Short & Long-Term Disability Insurance
• Life Insurance