Clerical Support RoleProvide clerical support to the reception/check-in area while promoting communication throughout the facility. Responsible for the company vision "To be the prominent urology practice with a reputation for delivering excellent and effective care in all urologic modalities. By providing full-service urology to the patients and communities we serve, there will be greater satisfaction as well as patient and physician loyalty which will allow continued success and growth."ResponsibilitiesCommunicates effectively with patients, visitors, physicians, and co-workersAdmits patients to the facility following the established policies and proceduresAnswers telephone, as well as, accepts and relays messages effectivelyAssists in ordering and stocking clerical suppliesMaintains order and cleanliness of front deskParticipates in committees, conference, and quality managementCoordinates reception area duties and responsibilities as necessaryCommunicates patient's financial responsibility, collects out of pocket expenses and records incoming money per policyAdheres to safety and environment of care policies and proceduresReports observed or suspected safety violations, hazard, and policy/procedure noncompliance to the Safety Coordinator or other designated personMonitors waiting areaMaintains and protects each patient's right to confidentialityScans documents into EMR system and perform chart audits for third party auditorsRetrieve operation and dictation notes for physician distribution completionEnd of day facility closure, i.e. collection reports and lock up CenterOther duties as assignedQualificationsHigh school Diploma or GEDTwo years clerical experienceMedical clerical experienceReasoning AbilityAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Computer SkillsTo perform this job successfully, an individual should have thorough knowledge in computer information systems.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.Work EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.TravelTravel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.Core ValuesAt U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here "Every Family Matters"CompassionMake Someone's DayCollaborationAchieve Possibilities TogetherRespectTreat people with dignityAccountabilityDo the right thingBeyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more.U.S. Urology Partners is one of the nation's largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy.U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.