The Assistant Account Manager is a support role for the Threat, Disaster and Emergency Response division of RACS. This position is responsible for the management of the work order process in Service Channel for a specific client.Job Duties:Review of invoices for client as compared to work orders present in Service Channel for submission to client for payment.Review of work orders in Service Channel as compared to invoices and accept, invoice or close work orders as needed.Document and track the need for additional work orders and communicate to the client.Communication with clients regarding invoicing issues and submitting necessary corrections to shared services.Communication with clients regarding accounts receivables/collections.Communicates with Operations and AP regarding opened work orders to ensure systems are updated timely for invoicing by shared services.Responsible for submitting proposals and invoices into Service Channel.Work in tandem with EA Project Manager as a team to ensure accurate and timely submission of invoices into Service Channel to reduce AR aging and eliminate potential bad debt.Reporting on outstanding work orders and invoices to clients as requested.Provide weekly reporting on outstanding invoices pending work orders from client and opened work orders in Service Channel pending invoicing.Job Requirements:Bachelor’s degree preferred. Experience will be taken into consideration as a supplement to degree.3+ years of professional-level experience in accounts receivable/billing required.Experience in management of customer portal invoicing systemsExperience in Service Channel preferred.Proficient in MS applications (Outlook, Word, Excel, Power Point).Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.Demonstration of string customer service orientation required, with ability to effectively resolve client issues in a professional and service-focused manner.Ability to write effective and concise reports in neat, legible handwriting is required.Professional, articulate and able to use good independent judgement and discretion.Outstanding verbal and written communication skills required. Ability to successfully interact at all levels of the organization, including with clients. While functioning as a team player required.Ability to multitask with strong attention to detail. Pay & Benefits:$50,000 annual payAllied Universal® RACS division offers industry leading benefits, which are available to all full-time employees:Medical/Dental/Vision coverage Free employee life insurance 401K Paid holidays and flexible PTO (Paid Time Off)Great company culture and work/life balance