POSITION SUMMARY

This position will assist the corporate credit manager as directed to help ensure company goals are met, policies are followed, receivables are collected timely and bad debt write-offs are maintained at an acceptable level.

ESSENTIAL FUNCTIONS 

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• Make employment decisions and/or recommendations on hiring, improvement plans, transfers, promotions, corrective actions, pay adjustments, etc.
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• Listen to, respond to and address employee concerns.
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• Coordinate and manage the work of employees by directing members of the team to meet the area’s goals. Audit regularly to ensure standard operating procedures are being adhered to.
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• Facilitate employee growth and development through weekly team meetings, regular individual employee meetings, coaching, training, and company-offered learning opportunities.
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• Manage employee performance and assist employees in making improvements to their performance through coaching, mentoring and administering performance reviews. Recommend, plan and/or implement employee training and skill development activities.
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• Audit, maintain and ensure employee time-keeping and absentee records are accurate.
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• Manage and improve departmental performance measures through use and interpretation of continuous improvement tools. Improve working conditions and processes that include supporting and directing employees to participate in improvement programs.
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• Demonstrate the Company’s Core and Growth Values in the performance of all job functions.
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SKILLS

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• Excellent oral and written communication skills
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• Excellent interpersonal skills
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• Proficient computer skills, including experience with internet and email use
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• Professional telephone etiquette
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• Provide effective leadership, promote teamwork and demonstrate the ability to lead people to get results
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• Perform under strong demands in a fast-paced environment
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• Respond professionally in situations with difficult employee/vendor/customer issues or inquires
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• Remain calm in difficult situations
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• Proven abilities in credit related functions
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• Problem solve, especially in a fast-paced, high pressure environment
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• Address difficult customer and employee issues & concerns
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• Maintain confidentiality
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• Possess and demonstrate leadership skills and initiative to complete tasks
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• Maintain a positive and professional attitude that motivates others and promotes enthusiasm
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• Delegate tasks to appropriate individuals
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COMPETENCIES

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• Professional
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• Decision Making
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• Results Oriented
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• Adaptability
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• Integrity and trust
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EDUCATION

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• Bachelor’s Degree in Finance or Business or related, Preferred
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EXPERIENCE

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• 4 years credit or finance related experience, Require
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• Supervisory/Management experience
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