Assistant Credit Manager

Assistant Credit ManagerAshley Furniture About Ashley FurnitureJoin the team at Ashley Furniture, a global leader in home furnishings, where we're committed to excellence, innovation, and creating exceptional value for our customers. We're seeking a dynamic Assistant Credit Manager to play a critical role in our Finance/Credit Division.Position OverviewThe Assistant Credit Manager will lead our credit and deductions team to ensure optimal management of our accounts receivable portfolio. This leadership role combines hands-on credit management with team supervision, working directly with the Corporate Credit Manager to maintain healthy cash flow, minimize bad debt, and uphold company credit policies across all Ashley locations.What You'll DoLeadership & Team ManagementDirectly supervise credit department professionals, providing coaching, mentoring, and developmentMake employment decisions including hiring, promotions, performance management, and corrective actionsConduct weekly team meetings and regular one-on-one employee development sessionsAudit team performance to ensure adherence to standard operating proceduresManage employee time-keeping and attendance recordsCredit OperationsMonitor and oversee all deductions and returns & allowance issues across geographical territoriesMaintain assigned customer territory, collecting on account balances and managing past due accountsReview work of Credit & Deductions Specialists and provide technical guidanceField inquiries from internal teams, customers, drivers, and marketing specialistsWork to decrease deductions and resolve open issues to maintain clear A/R balancesProcess Improvement & PerformanceUtilize continuous improvement tools to enhance departmental performance measuresImprove working conditions and processes through employee participation programsEnsure credit and collection policies are administered consistently across all Ashley locationsCollaborate with senior management to meet company goals and maintain acceptable bad debt levelsWhat You BringRequired QualificationsEducation: Bachelor's degree in Finance, Business, or related fieldExperience: 4+ years in credit or finance-related rolesLeadership: Supervisory or management experienceSkills & CompetenciesExcellent oral and written communication abilitiesStrong interpersonal skills with ability to handle difficult customer and employee situationsProficient computer skills including internet, email, and office softwareProfessional telephone etiquette and customer service orientationProven problem-solving abilities in fast-paced, high-pressure environmentsAbility to lead teams, promote teamwork, and drive resultsStrong ethics, integrity, and ability to maintain confidentialityPositive, professional attitude that motivates and inspires othersWork Environment & ScheduleTravel: Occasional domestic travel requiredHours: Flexibility to work extended hours as business needs dictatePhysical Requirements: Primarily sedentary office work with ability to lift up to 25 lbs.Why Ashley Furniture?Be part of a company that values ethics, integrity, and trustOpportunities for personal growth and professional developmentCompany-sponsored training and learning opportunitiesWork with a talented team in a dynamic, fast-paced environmentContribute to the success of a globally recognized brandAshley Furniture Core ValuesWe demonstrate our Core and Growth Values in everything we do, fostering an environment of continuous improvement, teamwork, and excellence.Ashley Furniture is an Equal Employment Opportunity EmployerThis job description does not constitute a written or implied contract of employment. Ashley Furniture reserves the right to revise or change job duties and responsibilities as business needs arise.Ready to join our team? Apply today!