Assistant Director Of Information Technology (It)The Four Seasons Resort Hualalai is looking for an Assistant Director of IT to help maintain the technology that enables our signature world-class service. You will play a key role in ensuring our systems, network, and digital platforms run smoothly around the clock to support both guests and our team.What You'll DoOversee the efficient operation, maintenance, and security of all property computer systems, data, and voice communication.Ensure mission-critical systems (PMS, POS, HSIA, PABX, Call Accounting) remain fully functional around the clock.Provide high-level support for resort leadership, admin users, and guests requiring technical assistance.Maintain user accounts, access control, systems documentation, and administration of server and network infrastructure.Support OS upgrades, performance monitoring, troubleshooting, backups, and recovery procedures.Assist with technology capital and operating budget planning.Partner on property-level and corporate IT initiatives, new technology implementations, and major projects.Manage and coordinate third-party vendor support as needed.Provide on-call 24/7 support for critical systems and network security.Promote and ensure compliance with Four Seasons Core Technology Standards.Deliver high-quality tech support to meeting spaces, function rooms, and conference services.Assist with company PCI compliance efforts, including participating in audits, assessments, evidence collection, and ongoing security reviews.What To BringSuccessful candidate must possess legal work authorization in United States.College degree in a related field or equivalent professional experience.Minimum three years of IT experience within a hotel or resort environment.Strong technical background, including MCSE certification or equivalent networking expertise.Hands-on experience supporting complex networks, servers, and enterprise applications.Knowledge of Four Seasons IT core standards, policies, and procedures (preferred).Strong interpersonal skills with the ability to connect with employees at all levels.Excellent communication skills, both written and verbal.Proactive, solutions-oriented mindset with strong problem-solving and decision-making abilities.Ability to work safely, prudently, and in an organized manner.Ability to lift up to 40 lbs., perform occasional physical activity (bending, reaching), and navigate stairs within the property.Availability to work a flexible schedule in a 24/7 resort operation.Join Our 'Ohana & Enjoy Our Amazing Benefits:Salary Range: $85,000 - $93,000An on-site Physical Therapist24-hour access to Indoor and Outdoor GymHoliday, Vacation & Sick payRobust Benefit PlanCompany Match 401K PlanLaundered Employee UniformFree employee meals prepared by the Four Seasons Culinary 'OhanaComplimentary stays at Four Seasons WorldwideTraining and Development OpportunitiesEmployee Recognition ProgramsLearn more about what it is like to work at Four Seasons Resort Hual?lai.Facebook: look forward to receiving your application!Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.