Assistant Manager

Assistant ManagerBrand: LensCrafters Location: Franklin, TN, US, 37067 Requisition ID: 950687 Total Rewards: Benefits/Incentive Information At LensCrafters, we love eyes and care about the people behind them. With over 900 locations, LensCrafters is the largest optical retailer in North America and our love of eyes and higher standard of quality have made LensCrafters an industry leader for over 30 years.JOB DESCRIPTION GENERAL FUNCTION The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents LensCrafters as the premier destination for all vision needs within the community & delivers key performance metrics.MAJOR DUTIES & RESPONSIBILITIESDelivers quality & improvement to exceed all key performance indicators (KPIs): o Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectivesStrong understanding of retail business translating to positive sales, business results & understanding the market & competitorsSupports store business plans to maximize sales & profitPartner with store manager to lead & develop teamDelivers clear, constructive, timely feedback & partners with Store Manager on developmentExecutes visual directives & maintains store appearanceMaintains positive working relationship with doctorsPromotes team compliance to all policiesPerforms administrative dutiesWorks a flexible schedule, including nights & weekendsBASIC QUALIFICATIONSHigh School graduate or equivalent1+ year(s) management/supervisory experience with direct reportsKnowledge of retail operations, processes & policiesStrong basic math skillsFamiliarity with cash register, computers & calculatorsMust have a strong command of the English language for all written correspondence & oral communicationStrong communicator & listenerDemonstrated high-level of selling skillsProven ability to problem solvePREFERRED QUALIFICATIONSCollege degree or equivalentPrevious experience in leadership position within retail & customer service industryKnowledge of basic opticsKnowledge of current store merchandiseState licensure (if applicable) &/or ABO Certification in non-licensed statesBrand Final Inspector CertificationBrand Quality, Fitting & Adjusting ProgramPay Range: - 30.19 This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 or email EmployeeRelations@luxotticaretail.com We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.