Assistant Manager Trainee

Jewelry Repair Assistant Manager Trainee: Working at our Dallas and Plano Locations

DO YOU LOVE CUSTOMERS Are you tired of “Corporate” and just want work for a company that knows what it takes to make ALL CUSTOMERS happy and lifelong customers! If you BELIEVE that building relationships and delivering outstanding customer service is the key to SUCCESS then we want to talk to YOU !

Positions Available:

Part Time Customer Service Representative which can lead to Full Time 24-32 hrs per week

What does the Customer Service Representatives do?

• The face of the store the minute the customer opens the front door ... the one EVERY customer wants to talk to!
• Customer Service representatives act as the supervisor for the location when managers are not present
• A position that leads to Assistant and Store Manager positions
• Maximize financial performance of the store.
• Assist the store manager to achieve growth and sales targets by successfully managing and motivating your team.
• Create an emotional connection between Quikset and our customers through engagement and communication.
• Achieve YOUR STORE sales targets.
• Demonstrate the company’s core values of respect, honesty, integrity,

Essential Job Functions:

• Deliver EXCEPTIONAL customer service
• Achieve personal sales targets by turning every customers into a customer for LIFE whether it is a chain repair, battery replacement or selling an engagement ring every sale and every customer counts!
• Maintain profitability of location through sales and expense control
• Support Quikset Management in training and development of your TEAM
• Support the coordination of the operations functions
• Display merchandise
• EDUCATE customers on REPAIRS and Jewelry and Gems quality, cuts, and/or value of jewelry and gems and assist in selecting mountings and/or settings for gems
• Estimate repairs and inspect/clean customer jewelry
• Perform watch battery replacements and band adjustments
• Suggest designs for custom jewelry
• Follow receiving and processing
• Maintain daily/weekly sales and take appropriate action
• Respond to customer comments/complaints

What We OFFER:

• A Great Work Environment
• Monthly Sales BONUS
• 401K
• PAID Vacation
• GREAT work hours 9:30-6:00pm Sunday’s OFF

Requirements:

Must be able to perform the essential functions of this position with or without reasonable accommodation Minimum Position Qualifications/Education: High school diploma or general education degree (GED) PREFER a minimum of three years of jewelry experience and 3-5 years sales experience; or combination of relevant education and experience.

Jewelry Repair and Sales Offering a full range of Jewelry and Watch Services