Overview Assistant Service Manager (Maintenance) — Fred Beans is seeking an Assistant Service Manager for our Ford Boyertown location. As a top performer in customer satisfaction and retention, our growing workload has created an immediate need to expand our team. Why Fred Beans? At Fred Beans Automotive Group, we've been voted a "Best Place to Work" for seven years running. As a family-owned business with over 50 years of success, we are committed to supporting our employees, promoting from within, and providing ample opportunities for growth. Join our team-oriented environment and start your career with one of the most trusted names in the automotive industry. Apply today! Why you’ll Love it here Company-Funded Training: We believe in developing our people. Last year, we invested over $600,000 in training and leadership programs to help our team members excel. Competitive Pay: Based on experience. Career Growth Opportunities: We promote from within. With Fred Beans Automotive Group, you have access to leadership programs and training to grow your career. Performance Incentives: The more you help our customers and team succeed, the more rewards you earn! Work-Life Balance: Enjoy convenient hours Monday through Saturday, NO Sundays. Comprehensive Benefits: Health, dental, and vision insurance to ensure you and your family are covered. Life and disability insurance for peace of mind. Bereavement leave for support during challenging times. Even pet insurance because furry family members matter too! 401(k) with Company Match: Plan for your future with a company that invests in you. Paid Time Off: Paid parental leave for life’s biggest milestones. Generous vacation and personal time for rest and recharging. Volunteer Time Off to give back to the community. Company-Paid Holidays so you can spend time with loved ones. Employee Savings Plan: Take advantage of programs that make financial planning simple and beneficial. Employee Referral Bonuses: Earn rewards for helping bring talented people to our team. Long-Term Job Security: With over 50 years in business and continuous growth, we offer stability and opportunity. Healthy Living Program: We care about your overall well-being and offer resources to support physical, mental, and financial health. Perks and Discounts: Discounts on vehicle purchases, parts, and services. Membership to our AutoRewards program, saving you money at over 150 vendors. What You’ll Do Provide exceptional and efficient customer service Make recommendations based on customer vehicle Answer phones and schedule service appointments Coordinate with parts department and other vendors Update customers on service progress of vehicle Assist Service Advisor team with daily operations Ensure the customer has a positive overall service experience Prepare and complete all documentation related to the service transaction #J-18808-Ljbffr