divh2Assistance Service Manager/h2pWe believe talent makes a difference! Join an award-winning team offering excellent earning potential along with opportunities for growth, including a leadership team that appreciates your drive, skills and ability. Were looking for employees who can make a difference, because we believe an innovative team can accomplish anything!/ppSalary Range: $65,000.00 - $85,000.00 Annually./ppEligible for profit-sharing./ppBenefits:/pulliMedical/Dental/Vision Insurance/lili401K/401K Matching Program/liliPTO/Sick Time/liliVoluntary Benefit Program/liliEmployee Referral Program/liliEmployee Discount/liliRV Borrowing Program/li/ulpJob Responsibilities:/pullistrongThis position oversees the entire customer service experience from the point of setting the appointment to finalizing of the customer bill./strong/liliGreets, establishes, and maintains a positive rapport with customers./liliAssists customers in determining needs; promotes our products, accordingly./liliEstimates cost of repair and prepares itemized service order./liliInitiates service orders, secures customers signature, and closes when completed./liliDevelops a keen understanding of all of our products and services./liliUnderstands effective service sales processes and actively seeks sales opportunities./liliMaintains good communication with customer and follows up after work is completed to ensure satisfaction./liliUnderstands customers needs, committed to exceed customer expectations every day./liliComplies with all company policies and procedures./li/ulpRequirements:/pulli2 years experience in a management position is preferred but not required./liliStrong communication skills/liliPositive attitude/liliStrong work ethic/liliAbility to work effectively in a team leadership setting./li/ulp#1 RV Dealer in New York/ppWilkins RV facilities are centrally located and proudly serve the cities of Bath, Elmira, Corning, Churchville, Olean, Rochester, Syracuse, Buffalo, New York and Northern Pennsylvania./p/div