Assistant Shop Manager

Assistant Shop Manager DrybarDrybar is seeking a motivated and energetic Assistant Shop Manager to help lead our shop team, deliver an exceptional client experience, and drive revenue growth.This role blends leadership, operations, marketing, and stylist development to ensure our team consistently delivers the signature Drybar experience. The Assistant Shop Manager partners closely with the Shop Manager to support daily operations, develop team members, and grow the business through strong performance, retail success, and community engagement.This position is ideal for a licensed cosmetologist with leadership potential who enjoys coaching teams, building client relationships, and helping a business grow.Key ResponsibilitiesSales & Business PerformanceSupport shop revenue growth by monitoring and improving key performance metrics Optimize appointment scheduling to maximize revenue while managing labor costs Drive retail performance through product education and upselling strategies Support membership growth, client package sales, and retention initiativesMarketing & Community EngagementExecute local marketing initiatives including social media, events, and community partnerships Build brand visibility through outreach with local businesses, schools, and organizations Assist in planning in-shop events, promotions, and recruitment initiatives Represent the Drybar brand with professionalism and enthusiasmTeam Development & EducationTrain, coach, and mentor stylists and bartenders to elevate service quality Support interviewing, auditioning, onboarding, and training of new hires Provide real-time coaching to improve technique, service timing, and retail success Foster a positive, motivated team culture through mentorship and recognitionOperations & Shop LeadershipServe as Manager-on-Duty when the Shop Manager is not present Ensure adherence to brand standards, service protocols, and safety policies Maintain shop cleanliness, organization, and smooth daily operations Support inventory management and ordering processes Assist with staffing schedules, payroll tracking, and operational reportingQualificationsRequiredActive state-issued Cosmetology license 23 years experience in a salon, beauty, or similar service environment Leadership mindset with the ability to motivate and guide a team Strong communication and interpersonal skills Ability to analyze performance data and communicate results to leadership Comfortable working in a fast-paced, service-driven environment Strong organizational and problem-solving skillsPreferred QualificationsExperience supporting or managing social media for a business or brand Marketing experience including local promotions, events, or community outreach Strong computer skills and familiarity with digital tools and scheduling systems Experience with Booker, Canva, or similar salon/marketing software Previous experience in a leadership, assistant manager, or trainer role Passion for beauty, client service, and team developmentWhat Success Looks LikeConsistently meeting or exceeding revenue, membership, and retail goals A well-trained team delivering the Drybar experience at a high level Strong client satisfaction and repeat bookings Increased local brand awareness through community engagementCompensation & BenefitsCompetitive hourly wage Tips and service commissions Company-sponsored health insurance plan Paid Time Off Eligibility for company incentives and bonusesApply today to see if the Drybar Shops brand is a great fit for you. We would love to meet you and discuss the possibility of a long and rewarding career!Legal Disclaimer2023 DB Franchise, LLC ("DBF"). Each Drybar shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners' shops are their employees, not those of DBF. Drybar + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.