Assistant Store Manager

About the CompanyPacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pacsun Community. Learn more here: LinkedIn- Our CommunityAbout the RoleThe Assistant Store Manager assists the Store Manager in leading a customer focused, top-line sales driven, profitable and productive store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors-including a customer focused selling culture, and ensuring the execution of the Store's KPl's. Assistant Managers also must hold store employees accountable to following all policies and procedures.ResponsibilitiesDisplays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experienceHandles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriateMaintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experienceShares feedback from customers with the leadership team to improve the overall customer experiencePerforms as the floor supervisor role as needed to cover non-peak periods (breaks etc.)Delivers an engaging, positive and authentic customer experience with all customersDisplays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experienceHolds self and others responsible for the accomplishment of all operational tasksCoaches and provides feedback on Sales Associate's performanceSupports associate engagement by recognizing and rewarding outstanding performanceProvides direction to associates to ensure understanding of company directives and standardsPrioritizes and delegates tasks to meet all operational needsSupports and executes visual directives and maintains visual standards set by the companyDrives efficiency in all operational store processesMaintains merchandise flow, filling and presentation standards throughout the store and stockroomMaintains a clean and well organized stockroom and store, promoting a safe working and shopping environment to maximize the customer experienceEnsures all store associates follow all policies, procedures and all Safety Program practicesReflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trendsInspires and motivates others by consistently exhibiting core value behaviorsDemonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trendsQualificationsHigh School Diploma or equivalent preferredMust be at least 18 years of ageRequired SkillsEffective written, verbal and presentation skillsStrong communications skillsExcellent time management skillsProficient in math and possesses strong computer skillsPreferred SkillsOperate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates.Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability.Serve as a Pacsun advocate in the industry and marketplace.Recruit, identify, develop, and retain talent that delivers performance excellence.As a manager, serve as a leader of company culture, norms, and conduct.Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction.Pay range and compensation packageSalary Range: ($20 - $22)$1,000 referral incentive programGenerous associate discount of 30-50% off merchandise online and in-storesImmediate 100% vested 401K contributions and employer matchCalm Premium access for all employeesEmployee perks throughout the yearEqual Opportunity StatementPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.Physical RequirementsThe associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.The associate must frequently sit/stand for long periods of time and climb ladders as needed.While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat.Ability to maneuver around sales floor, stockroom and office areas.Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.Ability to work in open environment with fluctuating temperatures and standard lighting.Hotel, Airplane, and Car Travel may be required SM and above roles only.Position Type/Expected Hours of WorkThis is a part-time position. Ability to work a range between 20-40 hours per week is required. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required.