Assistant Terminal Manager

Professional Transportation, Inc. (PTI)
Location: Minneapolis, MN
Pay: 60,000-70,000 annual
Reports to: Terminal Manager
Schedule: Open availability required, including all shifts, weekends, and holidays. Schedule may change based on operational demand.

PTI is seeking an Assistant Terminal Manager to help lead safe and efficient terminal operations. This is a hands-on working manager position: you will work outdoors alongside terminal employees, actively supporting daily operations while providing direction, coaching, and training.

We are especially interested in candidates with experience working outdoors in all weather conditions. Success in this role requires being comfortable with physically active work, changing weather, and shifting operational priorities.

Working alongside the Terminal Manager, you will also support staffing, monitor performance and expenses, and maintain strong relationships with customers and local railroad officers.

Work Alongside the Terminal Team

• Participate directly in daily terminal operations, working alongside employees outdoors in all weather conditions.
• Lead by example through safe work practices, teamwork, and reliable performance.
• Provide hands-on guidance and help employees address operational challenges.
• Partner with the Terminal Manager to meet performance goals, including train performance, lifts per hour, and cost per hour.

Lead and Develop Employees

• Ensure the terminal is fully staffed to meet operational needs.
• Coordinate employee orientation and training.
• Coach and develop employees to strengthen engagement, performance, and retention.
• Uphold PTI rules, regulations, and policies.
• Address policy violations thoughtfully and administer disciplinary action when required.
• Communicate company values and expectations through daily leadership.

Support Terminal Administration

• Monitor terminal purchases, approve purchases for payment, and keep spending within budget.
• Review and approve weekly time and attendance records for accuracy.
• Prepare terminal performance metrics and reports as needed.
• Maintain reliable attendance and perform additional administrative and operational duties as assigned.

Build Customer Relationships and Improve Service

• Serve as a key point of contact between PTI and its customers.
• Build collaborative relationships with local railroad officers.
• Provide responsive service to internal and external customers.
• Participate in PTI’s Quality Improvement Process to identify, measure, and resolve operational problems.

• Willingness and ability to perform hands-on terminal work alongside employees outdoors in all weather conditions.
• Strong organizational, multitasking, and time management skills.
• Excellent communication skills and the ability to provide clear direction while working with a team.
• Proficiency with Microsoft Outlook and the Microsoft Office suite.
• Open availability for all shifts, weekends, holidays, and schedule changes based on demand.
• A valid driver’s license and the ability to continuously maintain an acceptable driving record.
• Willingness to complete a criminal background check, drug screen, and physical.

Preferred Qualifications

• Experience performing physically active outdoor work in all weather conditions is strongly preferred.
• Three to five years of experience in intermodal operations, transportation, logistics, or supply chain management.
• One to three years of leadership experience, particularly in a hands-on working supervisor or manager role.
• High school diploma or equivalent.

Physical Requirements and Work Environment

• Regularly lift up to 50 pounds.
• Stand for extended periods.
• Perform physically active work outdoors in all weather conditions.
• Work alongside terminal employees while balancing operational and management responsibilities.

Travel Requirements

Travel may be required based on business needs.

Responsibilities may change as operational and business needs evolve.

EEOC Statement:  We are proud to be an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.