Overview The Technical Associate will be responsible for contributing, with guidance, to the analysis of system problems and the formulation of system changes. Develop code and/or assist with implementation of vendor packages. Perform testing and updates of documentation. This individual will be well versed with general knowledge of distributed (multi-tiered) systems, algorithms, and relational databases and has an understanding of object-oriented design and coding with variety of languages. Core Responsibilities Support department goals with analysis of system problems and the formulation of system changes including the development of code, performing testing and updating documentation. Meets with users and makes recommendations for requirements analysis. Writes programming specifications with guidance, based on systems design for small to medium changes. Design and code software applications and demonstrate a theoretical understanding of the Software Development Life Cycle. Support the iteration and maintenance of software applications, which consists of the company's end to end outage management ecosystem. This includes both a public facing Outage Map, as well as internal core outage management and reporting applications that support and power our business teams and enable the storm restoration process. Collaborate with other software engineers on the various layers of infrastructure for our applications. Codes applications, works with vendors to install software packages and/or supports the application environment. Performs unit, integration and system testing and sets up user acceptance testing for small to medium sized projects. Support department goals with analysis of system problems and the formulation of system changes including the development of code, performing testing and updating documentation. Provides application server and desktop support and maintenance for vendor provided packages. Troubleshoots production problems and assists others as required. Performs high-level applications testing for technology upgrades. Prepares routine maintenance changes on small to medium projects for move to production. Qualifications Required Education/Experience Bachelor's Degree and a minimum of (1) year of work experience. Recent college graduates must have one (1) year of work experience (full-time and/or internships); OR Six (6) months experience considered if participated in the company's CO-OP or summer CO-OP internships. Preferred Education/Experience Bachelor's Degree with specialization in Computer Science, Information Technology, Engineering, or related focus. Relevant Work Experience Exposure to design and coding across one or more platforms and languages as appropriate, Required. Exposure to methods relating to application design, software development, and automated testing, Required. Practical understanding of object-oriented design and coding with variety of languages, Required. Knowledge of Geographic Information Systems, Preferred. Experience with the ESRI-ArcGIS technologies/product suite, Preferred. Understanding of Waterfall, Agile or other rapid application development methods, Preferred. Experience in writing test suites (e.g. unit, snapshot, integration, end-to-end), Preferred. Experience developing RESTful web services, Preferred. Capable of working independently or with a team, Preferred. Leadership, talent development and team minded qualities, Preferred. Skills and Abilities Excellent collaboration and team building skills Strong written and verbal communication skills Effective interpersonal skills Demonstrated problem solving skills Promotes information sharing Licenses and Certifications Driver's License Required Physical Demands Sit or stand to answer a phone for the duration of the workday Sit or stand to use a keyboard, mouse, and computer for the duration of the workday Additional Physical Demands The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays. #J-18808-Ljbffr