Associate Director for Enrollment Operations Apply
Full job description
Please see Special Instructions for more details.
Ohio University accepts applications and nominations for our Associate Director for Enrollment Operations opening!
FLEXIBLE WORKPLACE MAY BE AN OPTION FOR THIS POSITION.
FLEXIBLE WORKPLACE MAY BE AN OPTION FOR THIS POSITION.
To apply, after reviewing the position profile below, please submit the online application, a current resume, a cover letter addressing your professional interest in this role, and a list of three professional or academic references. Successful candidate must pass a comprehensive background check, university judiciary review, and driving record audit. For priority consideration, apply by March 18, 2024. For full consideration apply by April 1, 2024.
Posting Details
Applications will be accepted until midnight (Eastern Time Zone) on the Posting End Date shown below.
Position Information
Job Title
Associate Director for Enrollment Operations
Applications Accepted From
Public: Open to the public
Special Instructions to Applicants
Ohio University accepts applications and nominations for our Associate Director for Enrollment Operations opening!
FLEXIBLE WORKPLACE MAY BE AN OPTION FOR THIS POSITION.
FLEXIBLE WORKPLACE MAY BE AN OPTION FOR THIS POSITION.
To apply, after reviewing the position profile below, please submit the online application, a current resume, a cover letter addressing your professional interest in this role, and a list of three professional or academic references. Successful candidate must pass a comprehensive background check, university judiciary review, and driving record audit. For priority consideration, apply by March 18, 2024. For full consideration apply by April 1, 2024.
This position is eligible for the following benefits:
medical, vision, dental, basic and supplemental life, winter break closure, paid holidays, educational benefits for you and eligible dependents, sick leave, vacation, and retirement.
Posting Number
20166033S
Job Description
JOIN A TEAM THAT SUPPORTS YOU
Ohio Universitys Enrollment Marketing and Operations believes in supporting and recognizing the talent that introduces thousands of students to OHIO every year. From a data-driven and competitive salary structure and comprehensive benefits, paid time off to flexible work arrangements, professional development programming to tuition benefits, affinity organizations to shared governance, and more, OHIO is proud to support our employees.
ABOUT OHIO
At Ohio University, we believe that the college experience should deliver more than a diploma. We offer an experience that will stick with students for the rest of their lives.
Without question, we take academics seriously. In fact, we are home to one of the most prestigious honors programs in the nation and several highly-ranked academic programs. And, we have a laser focus on career success through internship and job placement programs as well as lifelong assistance from the most loyal and supportive alumni group on the planet.
We also know that the University experience is shaped by many other factors. The stunning 1,740-acre main campus is located in what has been named one of Americas best college towns and the University has been named #1 Best Value Public University in Ohio. OHIO has been recognized for extensive efforts in a number of arenas, including an institutional commitment to diversity and inclusion for which the University has been named a five-time Higher Education Excellence in Diversity (HEED) award winner.
With its historic main campus in Athens; five regional campuses; three extension campuses in the Columbus, Cleveland, and Dayton areas; and one of the largest enrollments of online students among public universities in Ohio, the University has a collective enrollment of over 28,000 students. Learn more about the OHIO experience at
POSITION SUMMARY
The Associate Director for Enrollment Operations is responsible for managing technical and operational functions, as well as managing key technology solutions, in Enrollment Marketing and Operations. Serves as a subject matter expert in the design of technology strategies that streamline and optimize admission and enrollment functions. Manages a diverse set of software systems, database integrations, and technical operations to support recruitment, admission, and yield.
Develop and manage work plans for enrollment operations analyst who focuses on enrollment business processes, analysis of systems and data, configuration of database systems, and ongoing maintenance to support the divisions enrollment operations. The Associate Directors work will play a critical role in fulfilling OHIOs commitment to reducing barriers to education, supporting an inclusive campus community, and building a sense of belonging for all.
KEY RESPONSIBILITIES
Technical Operations and Database Systems Management: In coordination with division leadership, evaluate, design, and implement system tools and serve as a subject matter expert in Admissions, Transfer Credit and Campus Community modules of PeopleSoft Campus Solutions. Support Enrollment Marketing and Operations by crafting strategies to leverage these systems to meet recruitment, admission, and yield needs. Design and test admissions data models and integrations across various systems including Slate CRM and Oracle Analytics Server and the data warehouse.
Leverage techno-functional knowledge of business processes and system capabilities to investigate, architect and implement new product features in the constituent relationship management system and relevant systems to meet the ongoing operational needs necessary to support the Universitys enrollment goals. Develop and document testing strategies to verify new or upgraded functionalities within Admissions, Transfer Credit and Campus Community modules of PeopleSoft Campus Solutions, ensuring systems perform as expected; manage the execution of these testing approaches by overseeing progress and participating in the testing process.
With an in-depth understanding of enrollment business practices, business processes and database structures within PeopleSoft Campus Solutions, as well as a solid understanding of reporting platforms and SQL, develop routine and special operational and analytical reports using a variety of available querying, data exporting, and reporting tools across multiple systems to support recruitment, admission, and yield strategies. Build and maintain complex queries and reports using available reporting tools within the Slate CRM, OBIEE reporting and other associated systems.
Design, test, and support routine and ad-hoc integrations across various systems. Strategically use data automation functionality to maximize operational efficiencies, including the use of APIs and database rules. Develop and implement strategies to optimize duplicate resolution and ensure data integrity.
Maintain in-depth knowledge of various internal and third-party software functionality, industry best practices, and Ohio University enrollment business processes, particularly focusing on Admissions, Transfer Credit and Campus Community modules within PeopleSoft Campus Solutions, OBIEE and Slate systems. Research product features and make recommendations to Enrollment Marketing and Operations leadership to achieve strategic objectives.
Maintain a complete and thorough understanding of the extensive admissions-related information stored in the various database application systems utilized by the University, including advanced knowledge of database fields and tables in Admissions, Transfer Credit and Campus Community modules of PeopleSoft Campus Solutions and what functional information these structures represent. Provide counsel to other offices, such as Institutional Effectiveness and Analytics and the OIT Information Delivery team, regarding database structures and how data should be accessed and utilized. Lead efforts on behalf of Enrollment Marketing and Operations to define individual data points in both functional and technical contexts and document such definitions.
Collaborate with the Office of Information Technology, University Accessibility Services, University Communications and Marketing, and third-party vendors to ensure compliance of accessibility standards and OHIO branding in the universitys CRM, other university systems, and third-party platforms.
General Leadership, Management, and Supervision: Develop and manage work plans for enrollment operations analyst who focuses on enrollment business processes, analysis of systems and data, configuration of database systems, and ongoing maintenance to support the divisions enrollment operations. Develop and direct work plans for the improvement of business processes and system enhancements and mentor staff on complex technical challenges.
Leverage techno-functional knowledge of business processes and system capabilities to investigate, architect and implement new product features in the constituent relationship management system and relevant systems to meet the ongoing operational needs necessary to support the Universitys enrollment goals. Develop and document testing strategies to verify new or upgraded functionalities within Admissions, Transfer Credit and Campus Community modules of PeopleSoft Campus Solutions, ensuring systems perform as expected; manage the execution of these testing approaches by overseeing progress and participating in the testing process.
With an in-depth understanding of enrollment business practices, business processes and database structures within PeopleSoft Campus Solutions, as well as a solid understanding of reporting platforms and SQL, develop routine and special operational and analytical reports using a variety of available querying, data exporting, and reporting tools across multiple systems to support recruitment, admission, and yield strategies. Build and maintain complex queries and reports using available reporting tools within the Slate CRM, OBIEE reporting and other associated systems.
Design, test, and support routine and ad-hoc integrations across various systems. Strategically use data automation functionality to maximize operational efficiencies, including the use of APIs and database rules. Develop and implement strategies to optimize duplicate resolution and ensure data integrity.
Maintain in-depth knowledge of various internal and third-party software functionality, industry best practices, and Ohio University enrollment business processes, particularly focusing on Admissions, Transfer Credit and Campus Community modules within PeopleSoft Campus Solutions, OBIEE and Slate systems. Research product features and make recommendations to Enrollment Marketing and Operations leadership to achieve strategic objectives.
Maintain a complete and thorough understanding of the extensive admissions-related information stored in the various database application systems utilized by the University, including advanced knowledge of database fields and tables in Admissions, Transfer Credit and Campus Community modules of PeopleSoft Campus Solutions and what functional information these structures represent. Provide counsel to other offices, such as Institutional Effectiveness and Analytics and the OIT Information Delivery team, regarding database structures and how data should be accessed and utilized. Lead efforts on behalf of Enrollment Marketing and Operations to define individual data points in both functional and technical contexts and document such definitions.
Collaborate with the Office of Information Technology, University Accessibility Services, University Communications and Marketing, and third-party vendors to ensure compliance of accessibility standards and OHIO branding in the universitys CRM, other university systems, and third-party platforms.
General Leadership, Management, and Supervision: Develop and manage work plans for enrollment operations analyst who focuses on enrollment business processes, analysis of systems and data, configuration of database systems, and ongoing maintenance to support the divisions enrollment operations. Develop and direct work plans for the improvement of business processes and system enhancements and mentor staff on complex technical challenges.
Manage technical solutions for a variety of complex systems issues or tasks for technical and communication professionals, academic unit personnel and other end users. Interpret functional requirements and translate into technical solutions. Manage a variety of medium to large sized, moderately to highly complex projects related to admissions database systems and other operational needs. Identify and understand business needs and document requirements; facilitate business process redesign as necessary. Conduct an analysis of existing and desired processes to evaluate end-user needs for new or updated functionality in database applications. Research and analyze potential technical possibilities based on functional needs and research, design, and implement the chosen solution.
Cultivate and maintain productive and collaborative relationships with third-party vendors and various university divisions, offices, and departments. Serve as a subject matter expert in analyzing the operational needs of constituents, make industry best-practice recommendations, inform and deliver system solutions, and provide opportunities for assessment and evaluation of delivered solutions.
Minimum Qualifications
Masters degree is required by start date. Applicants with a bachelors degree by start date and equivalent experience will also be considered.
At least three years of related work experience.
At least one year of management experience.
SQL knowledge.
At least three years of related work experience.
At least one year of management experience.
SQL knowledge.
Preferred Qualifications
Advanced and continued knowledge of technology, especially database information applications.
Experience with Technolutions Slate, PeopleSoft Campus Solutions, Hyland OnBase, Oracle Business Intelligence, Microsoft Exchange and Office, and Active Directory preferred.
Experience with Technolutions Slate, PeopleSoft Campus Solutions, Hyland OnBase, Oracle Business Intelligence, Microsoft Exchange and Office, and Active Directory preferred.
Experience with database management, including SQL queries, data exports and imports, data integrity, etc.
Knowledge of web technologies, such as HTML, CSS, JavaScript, XML, etc.
Ability to communicate technical information to non-technical personnel and to communicate effectively, both orally and in writing.
Experience in managing complex technical projects to completion. Experience working in a paperless environment preferred. Experience with business processes improvement/redesign.
Department
Enrollment Marketing
Pay Rate
Based on extensive benchmarking data, the Associate Director for Enrollment Operations position is mapped to Pay Grade CA&P 19 at OHIO, with a target hiring range of $68,299-$80,252. The exact base salary for the selected candidate will be negotiable, commensurate with education and experience, and competitive in the field within the context of similarly situated positions at public universities nationally.
In addition to a competitive approach to salary, Ohio University is proud to offer a robust healthcare plan that includes maternity care, transgender care, counseling and mental healthcare, prescription coverage, vision, dental, orthodontia care, and more. Our robust benefits package also includes paid holidays, sick time, personal time, a tuition waiver up to 100% for self and dependents, an excellent retirement plan with up to a 14% employer contribution, a 12-week parental leave program, adoption reimbursement, flextime and flexplace policies, an employee assistance program, access to professional development programs, wellbeing incentive programs, and additional employee resources. Additional information is available at
In addition to a competitive approach to salary, Ohio University is proud to offer a robust healthcare plan that includes maternity care, transgender care, counseling and mental healthcare, prescription coverage, vision, dental, orthodontia care, and more. Our robust benefits package also includes paid holidays, sick time, personal time, a tuition waiver up to 100% for self and dependents, an excellent retirement plan with up to a 14% employer contribution, a 12-week parental leave program, adoption reimbursement, flextime and flexplace policies, an employee assistance program, access to professional development programs, wellbeing incentive programs, and additional employee resources. Additional information is available at
Job Open Date
02/29/2024
Posting Close Date
For priority consideration, apply by March 18, 2024. For full consideration apply by April 1, 2024.
Job Category
Administrative at-will appointment
Months
12 month
Planning Unit
Vice President Enrollment Management
Work Schedule
Standard office hours are Monday-Friday, 8:00-5:00; however, candidates must be willing to work evenings and/or weekends if necessary. Flex-space and flex-time options may be available to promote a healthy balance of life and work.
Campus
Athens
Expected hours worked per week
40+
Expected duration of assignment
ongoing
Applicants may contact this person if they have questions about this position.
Jennifer Dillie, dillie@ohio.edu, 740-593-4102
Diversity Statement
Ohio University is proud of its rich history, diverse campuses, international communities, and beautiful Appalachian settings. As part of our ongoing efforts to provide and support a transformative learning experience, we affirm our commitment to fostering a welcoming, respectful, diverse, and inclusive workforce and community. All qualified applicants are encouraged to apply and will receive consideration free from discrimination on the basis of race, color, religion, age, ethnicity, national origin, national ancestry, sex, pregnancy, gender, gender identity or expression, sexual orientation, military service or veteran status, mental or physical disability, or genetic information. Ohio University is an equal access/equal opportunity and affirmative action employer.
Job Information
Employment Type
full-time regular
Job Family/Subfamily
Information Technology- IT Business Analysis
Career Track & Level
M 1
Pay Grade
CA&P|19|
Applicant Documents
Required Documents Optional Documents
- Resume/Curriculum Vitae
- Cover Letter
- References
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * Please indicate your level of education achieved:
- No Degree
- Associate's degree
- Bachelor's Degree in hand currently or by start date
- Master's Degree in hand currently or by start date
- Ph.D. or other terminal degree
- * Please indicate your highest level of related work experience
- No experience
- Less than 1 year
- At least 1 year, but less than 3 years
- At least 3 years, but less than 6 years
- 6 years or more
- * Please indicate your highest level of management experience
- No experience
- Less than 1 year
- At least 1 year, but less than 3 years
- 3 years or more
- * Please describe your experience, if any, working with diverse populations.
(Open Ended Question)
- * Indicate your level of proficiency with SQL.
- None
- Beginner
- Intermediate
- Advanced
yes
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