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Department of Health and Human Services (DHHS)

Public Services Manager III

Opening Date: January 31, 2024

Closing Date: February 13, 2024

Job Class Code: MA34
Grade: 34 (Confidential)
Salary: $82,222.40 - $112,278.40/yr.

Position Number: 09590-0078

Core Responsibilities:

This is an exciting leadership opportunity to join the team at the Office of Behavioral Health to oversee and lead all OBH data and quality programs and activities. The position will work collaboratively with the Director of OBH in planning and implementing OBH data and quality activities to ensure a strong and robust continuum of behavioral health care in Maine by monitoring capacity, access and accountability. The position will oversee and direct the OBH Data and Quality Team, will be a member of OBHs Senior Leadership Team, and will work collaboratively with other offices within DHHS including the Governors Office of Policy Innovation and the Future.

The Associate Director of Data & Quality will lead and provide direction on data analysis and monitoring activities related to substance use, mental health, housing and recovery related services and supports. Further, this position will work collaboratively with program leads to utilize data to measure policy impact and program performance against established goals and service standards and identify service gaps within the behavioral health system. The position will lead efforts to developing innovative models for data collection, analysis and making data publicly available, and in addition will oversee the Prescription Drug Monitoring Program.

Regular duties include but are not limited to:

• Serves as a member of the OBH Senior Management Team, providing leadership in the Office and collaborating in the development of Office-wide policies, procedures, standards, and protocols to support attainment of OBH goals.

• Providing day to day leadership and management of the OBH Data and Quality Team to ensure that work is appropriately assigned, prioritized, scheduled and executed according to established workplans and deadlines.

• Evaluates OBH programs and services delivery including selecting measures that reflect strategic outcomes, tracking data collection, and reporting in order to ensure quality programs and services.

• Work collaboratively with OBH program leads to identify and develop strategies for monitoring capacity, access and outcomes metrics for the behavioral health system of care in addition to monitoring contract compliance and performance by providers

• Collaboration with other DHHS offices and external partners on data related projects and initiatives

• Responsible for planning and development of approaches to data collection and analysis that focus on diversity, equity and inclusive (DEI) related to behavioral health programs and services

• Providing program leadership in evaluating and recommending best practices for data collection, analysis and public facing communication

• Oversee and ensure compliance of data reporting and evaluation requirements for OBH Federal Grants

• Oversee the Prescription Drug Monitoring Program (PMP) to ensure alignment with statutory and policy guidelines

Minimum Qualifications:

To qualify, your background must include a 10-year combination of education and experience:

Education
A masters degree in public health, social services, or other comparable field; and

Experience
Minimum of four years of experience in conducting data analysis, data modeling and project management

Demonstrated knowledge of behavioral health policies and programs strongly preferred.

The background of well-qualified candidates will demonstrate the following competencies:

• Demonstrated application of research methods, implementation science, and measurement selection.
• Proficiency in data analysis and managing large, complex data sets.
• Demonstrated competency in management, collaboration and effective communication within a large governmental agency or other complex organization.
• Proven ability to evaluate programs and policies.
• Excellent written and oral communication skills, particularly in the area of describing complex data.
• Proven record of success in project management, with a focus on the establishment of quality standards, results tracking, and evaluating outcomes.

Agency information:

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The Office of Behavioral Health (OBH) within DHHS is responsible for providing leadership and active partnership in Maines comprehensive system of support to communities and individuals with substance use and mental health conditions through a network of community providers.

The OBH takes responsibility for a behavioral health continuum of care that serves the whole person, the whole community. We promote a population health approach that includes a full spectrum of services from prevention, to early intervention, treatment, crisis care, and recovery. Our role is to ensure Mainers with mental health, substance use, and co-occurring disorders are not just symptom free but living a life of dignity, hope, and meaning. We partner with providers, communities, and citizens to offer support, resources, education, training, technical assistance, and services.

This position will be based in Augusta and allows for partial telework with management approval.

Application Information:

Please submit all documents or files in PDF format.

For additional information about this position please contact Sarah Squirrell, Director of OBH, by e-mail at Sarah.Squirrell@maine.gov. To apply, please upload a current resume, work samples, and cover letter addressing the competency areas identified in the Requirements Section.

To request a paper application, please contact Ashley.Smith@Maine.gov .

Benefits

No matter where you work across Maine state government, you find employees who embody our state motto\\\\\\\"Dirigo\\\\\\\" or \\\\\\\"I lead\\\\\\\"as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Balance Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage The State of Maine pays 85%-100% of employee-only premiums ($10,150.80-$11,942.16 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.

• Health Insurance Premium Credit Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.

• Dental Insurance The State of Maine pays 100% of employee-only dental premiums ($350.40 annual value).

• Retirement Plan The State of Maine contributes 18.21% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
• Gym Membership Reimbursement Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
• Health and Dependent Care Flexible Spending Accounts Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
• Public Service Student Loan Forgiveness The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
• Living Resources Program Navigate challenging work and life situations with our employee assistance program.

• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a childincluding fathers and adoptive parentsreceive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
• Voluntary Deferred Compensation Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.
• Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If youre looking for a great next step, and want to feel good about what you do, wed love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

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