Associate, IT Specialist

About CressetCresset is a firm built by clients, for clients. As an independent, award-winning multi-family office and private investment firm, we are reimagining the way wealth is experienced. Our purpose is to help ensure that both wealth and life are fully optimized**—integrated, intentional, and aligned with each client’s vision of success.We provide access to the caliber of talent, ideas, and investment opportunities typically available to the largest single-family offices and institutions. Our approach is personalized, entrepreneurial, and client-first.Cresset was built to endure. We are creating a 100+ year firm—one focused on delivering an exceptional experience, not only for the families we serve but for the team that serves them. Recognized by Barron’s among the nation’s top multi-family offices,* Cresset is guided by long-term relationships, shared success, and a belief that wealth should serve a life well lived.Job DescriptionCresset is seeking an IT Specialist who report to the IT Director for the company. The primary responsibilities of this role are to ensure the stability, integrity and efficient operation of the IT infrastructure at Cresset.Key ResponsibilitiesProvide technical services and support for Windows Domain, Hosted Exchange and O365 business applicationsSupport Azure hosted cloud infrastructureDocument maintenance for all computer systems and network infrastructureMaintain quality service by enforcing organization standardsEvaluate and recommend IT technologyProvide end user support within ticketing system resolving in a timely mannerAdhere to established SLAS while investing and prioritizing ticketsAssist in documentation of IT processes, procedures and systemsPhone, A/V, user and system assistance, and supportEmployee onboarding, setup, and imagingOn call as neededMay require travelQualificationsBachelor’s Degree in Computer Science and/or equivalent experienceExpert at using and supporting Microsoft Office products and other productivity applicationsStrong experience with TCP/IP; experience securing and supporting internet connected computersStrong knowledge of Internet protocols including DNSStrong knowledge of Microsoft Operating systemsExcellent troubleshooting skillsStrong written and verbal communication skillsAbility to work on deadline and communicate effectively with management and end usersWhat We Offer:At Cresset, we focus on people first. As a service business, our people are our assets. Engaging our clients and employees is our highest priority. Salary will be based on factors including, but not limited to, experience, licenses/certifications, industry knowledge, and geographic location. Cresset offers a competitive compensation package including an annual incentive and a benefits package to all full-time employees including medical, dental, vision, life insurance, 401(k) retirement plan, health savings accounts, short and long-term disability insurance, voluntary critical and accident insurance, and pre-tax parking and transportation programs.Equal Employment OpportunityIt is the policy of Cresset to ensure equal employment opportunity (EEO) for all employees and applicants for employment without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, or related conditions), national origin or ancestry, age, disability, veteran status, uniformed servicemember status, sexual orientation, gender identity, status as a parent, genetic information (including testing and characteristics), or any other characteristic protected by applicable federal, state, or local law. It is Cresset’s policy to comply with applicable laws concerning the employment of persons with disabilities, including reasonable accommodation for applicants and employees with disabilities.Everything Starts With Culture.Our VisionWe exist to optimize wealth and elevate life—giving clients the time, clarity, and trusted partnership to pursue what matters most.