Audio Visual Specialist

Position SummaryThe Specialist, Multimedia provides users of the client with reliable communications by addressing all issues concerning the client's needs for audio, visual, video conferencing and multimedia. The Specialist, Multimedia provides assistance to other offices needing expertise in this area on an as need basis and performs other duties as required by our client.Essentials Duties and ResponsibilitiesTypical responsibilities include, but are not limited to, the following:Maintain a professional manner when working with clients and usersSetup/Break down of A/V equipment in conference rooms and event spacesGeneral AV Meeting Room SupportQuick response to emergency / ad-hoc requests from the HelpdeskEnsure conference spaces are presentable and all equipment is working properlyMaintain, troubleshoot, and repair AV equipmentConduct pre-event meetings with clients, meeting planners and vendors to ensure audio visual requirements are met for each event.Scheduling and assigning daily A/V meetings and events to the other A/V group membersExecute other duties as assignedQualifications / Position RequirementsExperience with web conferencing apps Zoom, Webex, etc.Hands on experience in working and handling audio/visual equipmentKnowledge of nonlinear audio and video editing software Adobe Premiere Pro a plusKnowledge of video conferencing and installed audio conferencing hardwareExperience with Crestron/Extron control systems and ClearOne DSP products preferredKnowledge of PC/laptops in a LAN environment and other communication facilitiesBasic understanding of networkingKnowledge of Windows and Mac OSKnowledge of UTP and phone cablingExcellent customer service skillsExcellent problem solving and troubleshooting skillsStrong analytical skillsCapable of grasping new concepts without prior experienceDetailed oriented person with the willingness to learnExcellent interpersonal skills and patience working with othersAbility to travel or work overtimeAbility to lift or move equipmentAbility to manage a varied workload and meet deadlinesMust be punctual and reliableStrong interpersonal skillsMust be able to work collaboratively with lawyers and staff, demonstrating strong teamwork and a positive attitudeExcellent written and verbal communication skillsEnsure confidentiality of all the client and clients documentation and informationEducation and/or ExperienceBachelor’s Degree in technology or related field.