Audio Visual Technician

This position supports classroom and event technology across a dedicated zone of academic spaces, acting as the go-to resource for audio-visual needs. The specialist consults directly with instructors to understand their technology needs and helps implement solutions that fit their teaching style. Day-to-day work includes troubleshooting equipment, supporting recorded and digitized course content, and assisting with campus events that require AV setup. The role also involves documentation, inventory tracking, and light supervision of student staff. It's a hands-on position suited to someone who enjoys variety, direct interaction with faculty and staff, and a mix of routine support with occasional large-scale event coordination.ResponsibilitiesSupport classroom technology within an assigned zone of approximately 35 rooms, serving as the first point of contact for issuesPerform tier-1 troubleshooting, maintenance, and documentation for AV equipmentSet up, operate, and break down AV equipment for events in academic and large venue spacesWork a flexible schedule, including occasional weekendsMeet with faculty to understand classroom and instructional technology needsRecommend and implement technology solutions that support teaching goals and work well within existing classroom systemsServe as a primary resource on audio-visual technology, offering training and guidance on equipment useCoordinate course support activities, including digitizing older materials, recording lectures, and assisting with course management and presentation softwareCommunicate technical, infrastructure, and operational issues to the appropriate internal teams or outside service providersStay current on audio-visual technology trends and apply that knowledge to day-to-day supportPlan and carry out AV support for campus events, coordinating with other internal and external technology partners as neededCreate and update internal documentation covering system specs and usage, and log service requests and issues in tracking systemsMaintain an accurate equipment inventory for the assigned zone, including maintenance and repair recordsSupervise and coordinate the work of student assistantsRequired Skills3 to 5 years of related experience in audio-visual or classroom technology supportHigh school diploma or equivalent