Employer Industry: Retail and Automotive Services Why consider this job opportunity Salary up to $131,000 Comprehensive benefits and retirement programs Performance incentives and continuing education programs Career growth opportunities and product discounts Mental health benefits of $5,000 per year for eligible employees and their families Supportive and inclusive work environment that values diversity and belonging What to Expect (Job Responsibilities) Maintain ethical and collaborative relationships between dealers and the corporation Champion the execution of the employer's True North Strategy, focusing on enhancing the overall customer experience Facilitate the automotive Operational Excellence Program in stores, providing coaching and training on best practices Establish and maintain relationships with educational institutions to develop co‑op training programs and advance technician development Provide responsive assistance to dealers for operational requests while balancing in-store support priorities What is Required (Qualifications) General understanding of the market, demographics, and competitive landscape Ability to ensure corporate objectives are communicated effectively through various channels Experience in coaching and training within the automotive sector Proven ability to partner with stakeholders to balance business plans with corporate priorities Proactive approach to personal and professional development, enhancing technical knowledge and leadership capabilities How to Stand Out (Preferred Qualifications) Experience in the retail or automotive industry Familiarity with virtual online booking tools and resources Established network with educational institutions in the automotive field Demonstrated commitment to diversity, inclusion, and equity initiatives Previous experience in customer service or dealer support roles We prioritize candidate privacy and champion equal‑opportunity employment. #J-18808-Ljbffr