Title: Automotive Dispatch Coordinator / Customer Service (Logistics)
Pay Rate: $14.00 - 15.50/hr
Employment Type: Contract
Assignment Duration: February 2026 May 2026
Schedule: Full-time, Monday Friday (8:00 AM 5:00 PM)
Location: Hattiesburg, MS 39402 (Onsite Manheim location)
Job Code: 1474673

Tekberry is looking for a highly qualified and motivated Vehicle Operations Logistics Specialist to support transportation operations with our client, a leader in the automotive auction and logistics industry. This is a full-time contract opportunity supporting high-volume vehicle movement and client service operations. As a Tekberry W2 employee, you will have access to health benefits including medical, dental, and vision.

This position plays a critical role in ensuring vehicles are transported efficiently between auction locations, dealerships, and carriers. The role combines customer service, transportation coordination, data tracking, and problem-solving in a fast-paced logistics environment.

• Make real-time outbound calls to pickup locations and carriers to verify vehicle readiness and transport status

• Track and update vehicle records and master location data to resolve discrepancies

• Manage shared email inboxes and coordinate communication across multiple regions

• Enter manual orders and process transportation requests in internal systems (AS400/AutoIMS)

• Monitor transport holds, verification delays, and carrier issues

• Investigate rejected VIN assignments and coordinate re-dispatch of vehicles

• Follow up with carriers daily to confirm ETA, cancellations, and delays

• Process transportation fees and assessorial charges

• Request and process hold harmless agreements and releases

• Negotiate dispatches and support margin management activities

• Escalate service issues and create corrective action plans with vendors

• Maintain relationships with auction staff and transportation partners

• Compile transportation data and generate performance reports

• Track operational performance metrics and communicate results to leadership

• Solve operational problems quickly in a high-urgency environment

• Perform additional duties as assigned

• 1 3 years of administrative, customer service, call center, or logistics experience

• Strong phone communication skills and professional email etiquette

• Excellent data entry accuracy and attention to detail

• Ability to multitask and manage competing priorities

• Proficiency with Microsoft Excel, Outlook, and Word

• Strong problem-solving skills and sense of urgency

• Ability to work independently in a fast-paced team environment

• High School Diploma or equivalent

• Valid driver's license

• Ability to pass background check and drug screening

• Automotive auction, dealership, or transportation/logistics experience

• Dispatching or fleet coordination experience

• Call center or sales experience

• Experience working with carriers or vendors

• Some college coursework

This is a high-volume operational role involving:

• Frequent outbound phone calls

• Continuous system updates and order tracking

• Close collaboration with carriers, clients, and auction personnel

• Fast turnaround times and performance metrics

We need hard-working, reliable employees. Tekberry offers a $100 referral bonus!

Tekberry, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected category under applicable law.

Tekberry, Inc. is a Certified Minority Business Enterprise (MBE) and Certified Disadvantaged Business Enterprise (DBE).

By submitting your resume, you consent to receive communications from Tekberry via text message regarding this opportunity.

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