Position Details
Automotive Service Advisor Apply
Job Description
Job Description
Job description
Seeking a Service Writer with experience. Unfortunately we do not have time to train anyone from scratch at this time. We need an advisor with bare minimum of 3 years experience in a shop. Preferably an independent shop. We're a busy and fast growing automotive service center with lots of opportunity for growth.
Duties:
- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately document vehicle issues
- Generate repair orders and provide detailed explanations of recommended services
- Communicate with technicians to ensure timely completion of repairs
- Provide estimates for automotive services and obtain customer approval
- Coordinate with parts department to ensure necessary parts are ordered and available for repairs
- Maintain accurate records of customer interactions and transactions
- Process payments and handle cash transactions
- Listen to customer concerns and accurately document vehicle issues
- Generate repair orders and provide detailed explanations of recommended services
- Communicate with technicians to ensure timely completion of repairs
- Provide estimates for automotive services and obtain customer approval
- Coordinate with parts department to ensure necessary parts are ordered and available for repairs
- Maintain accurate records of customer interactions and transactions
- Process payments and handle cash transactions
Skills required for this job :
- Need to have a basic understanding of the anatomy of automobiles and how they work
- You must know how to dress nicely and keep good hygiene
- Must be able to operate a computer and type efficiently
- Need to have a basic understanding of the anatomy of automobiles and how they work
- You must know how to dress nicely and keep good hygiene
- Must be able to operate a computer and type efficiently
- Automotive service knowledge, including understanding of vehicle maintenance and repair processes
- Strong communication skills, both verbal and written
- Excellent customer service skills, with the ability to build rapport with customers
- Detail-oriented with strong organizational skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficient in computer systems and software used for generating repair orders and invoices
- Cash handling experience is preferred
- Strong communication skills, both verbal and written
- Excellent customer service skills, with the ability to build rapport with customers
- Detail-oriented with strong organizational skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficient in computer systems and software used for generating repair orders and invoices
- Cash handling experience is preferred
If you have a passion for the automotive industry and enjoy providing exceptional customer service, we want to hear from you! Join our team as a Service Writer and be part of a dynamic and growing company.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or requirements associated with the role.
Job Type: Full-time
Pay: $70,000 - $100,000 per year , varies based on skill level experience and efficiency
Expected hours: 45-50 hours per week
Benefits:
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Health insurance
- 401k matching
Shift:
- Day shift
Work Days:
- Monday to Friday
- No weekends
Experience:
- Service writing: 3 years (Required)
Work Location: In person
