About MHA

MHA – Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives.

About the Division of Supportive Housing (DSH)

MHA’s Division of Supportive Housing (DSH) provides safe, stable housing and individualized wraparound services for individuals who have experienced chronic homelessness. Many of the people we serve are also navigating challenges related to substance use, incarceration, or trauma.

DSH programs are designed to support long-term stability and help individuals successfully transition to independent, permanent housing. Through person-centered care, housing navigation, and community-based supports, we empower each individual to build a foundation for recovery, self-sufficiency, and a better quality of life.

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Position Summary

The Clinician - Bachelor’s Level engages and assesses participants in the BSAS Low Threshold Housing Program using a trauma-informed, harm-reduction, and person-centered approach. The role includes completing eligibility assessments, intake evaluations, risk and safety planning, and the development of individualized treatment plans. The clinician supports the team in delivering responsive, participant-driven care and ensures accurate and timely documentation in accordance with MHA standards and funding guidelines.

Pay Rate: $52,000 annually

Open Shift: Monday through Friday 9am-5pm (40h)

Key Responsibilities

• Manage program entry documentation and complete initial/updated assessments and treatment plans.
• Collaborate with a multidisciplinary team to create and implement Individualized Action Plans (IAPs), including crisis and behavioral strategies.
• Provide individualized support to participants, adjusting plans as needs change.
• Assist participants in obtaining and maintaining safe housing, resolving landlord issues, and supporting moves or utility setups when needed.
• Support participants in building life skills such as communication, budgeting, and money management.
• Help participants access employment, education, training programs, and public benefits (e.g., SNAP, SSDI, EAEDC, transportation).
• Coordinate healthcare needs, including medical, dental, psychiatric, and medication support in collaboration with the program nurse.
• Provide crisis prevention and intervention, responding promptly to emergencies per MHA protocols.

Equal Opportunity Statement

The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requirements

• Valid driver’s license, reliable vehicle, acceptable driving record, and sufficient insurance.
• Bachelor’s degree required in human services, psychology, social work, or related field.
• Minimum six months of experience working with individuals with mental health and/or substance use challenges or housing instability preferred.
• Strong interpersonal, organizational, and documentation skills.
• Demonstrated ability to work independently and as part of a team.
• Must be 21 years or older and able to maintain CPR and First Aid certifications.
• Bilingual abilities and/or lived experience are strongly encouraged.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (403B, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Long Term Disability
• $52,000 annually