Position: Backup and Storage SME/Lead

Location: Princeton, NJ*Day 1 Onsite

Kindly share profile with experience in NetBackup / Rubrik (Backup) and Storage (NetApp) all the below profiles are for core Storage or System Administrator.

Key Responsibilities:

• Serve as a technical point of contact for customer-facing escalations and infrastructure planning.
• Engage with application, database, virtualization, and cloud teams to gather requirements and align infrastructure solutions.
• Participate in customer meetings to understand pain points and translate them into technical improvements.
• Provide clear, proactive communication on issue status, RCA, and preventive recommendations.
• Collaborate with vendors (Dell, NetApp, Veritas, Rubrik, Commvault) for Projects, escalated support.
• Act as an escalation point for complex storage and backup incidents.
• Perform performance tuning, capacity forecasting, and root cause analysis.
• Create and maintain documentation: architecture diagrams, SOPs, configuration guides.
• Familiar with monitoring tools NetBackup OpsCenter, Rubrik Reports, CloudIQ, OnCommand.
• Follow ITIL processes for incident, change, and problem management.
• Strong analytical and troubleshooting skills.
• Effective communication and collaboration with cross-functional teams.
• Ability to manage and prioritize multiple high-impact issues simultaneously

Skills Required:

Storage:

• Configure, provision, and manage storage across Dell PowerStore, Powermax, and NetApp FAS/AFF/FSXn platforms.
• Implement and manage LUNs, volumes, exports, and replication (SanpMirror, Snap Vault).
• Perform advanced troubleshooting and RCA of storage issues (I/O latency, disk failure, zoning errors).
• Manage Brocade SAN switches zoning, port troubleshooting, ISL setup, firmware upgrades.
• Plan and execute storage migrations, firmware upgrades, and DR rehearsals.
• Manage NetApp features like FlexVol, Flex Group, SanpMirror, CIFS/NFS share configurations.

Backup:

• Administer Commvault, Veritas NetBackup (Master/Media server, policies, catalog management, MSDP, AIR). Understanding of NBITA is add on.
• Configure and manage Rubrik CDM SLA Domains, cloud archival. Good understanding on Indexing and Replication for DR.
• Troubleshoot failed backups/restores, ensure compliance with RTO/RPO and DR tests.
• Automate and optimize backup tasks using scripting (e.g., PowerShell, Python).
• Integrate backup systems with virtualization and cloud platforms (VMware, AWS).
• Perform regular health checks and backup success/failure reporting.

Operations & Support:

Experience in Storage and Backup:

• 8+ years in NetBackup with Dell Data Domain administration (policy tuning, restores, cloud storage configuration).
• 2+ years in Rubrik CDM VM/NAS backups, SLA domains, replication and archival.
• Hands on work Experience in Commvault Backup Systems
• 5+ years hands-on experience with Dell EMC PowerStore, Powermax.
• 4+ years with NetApp ONTAP, SanpMirror, and CIFS/NFS architecture.
• Strong Brocade SAN fabric knowledge zoning, monitoring, CLI troubleshooting.