Job Title: Bakery Manager

Work Location: Opelika, AL

Job Type: Fulltime

Job Description:

To effectively direct and supervise all functions and activities of the Bakery Department and its Associates to achieve the Department's goals (i.e. sales, profit, Customer Experience, and Associate Engagement) per our Purpose and Service Priorities under the direction of the General Store Manager.

Minimum Required Qualifications:

The minimum required qualifications for this position include, but are not limited to, the following:

• Ability to proficiently read, write, speak, analyze, interpret, and understand the English language.
• Ability to perform basic math.
• Ability to stand/walk for the duration of a scheduled shift.
• Ability to perform basic computer functions.
• Ability to stand, bend, twist, reach, push, pull, and regularly lift 25 lbs., and occasionally lift 60 lbs.
• Ability to work with fresh, dried, and/or processed products, spices, and powdered substances without negative allergic consequences.
• Ability to work in varying temperatures.
• Ability to tolerate dust and cleaning agents during routine housekeeping duties.
• Ability to climb a ladder to retrieve items from overhead racking and storage areas.
• Ability to interact with Customers in a friendly and helpful way.
• Ability to work cooperatively with others.
• Ability to work all assigned work schedules and comply with all time and attendance policies.
• Ability to engage and lead Associates to achieve department goals.

Essential Job Functions:

Performance of the essential functions of this position requires the Associate to possess the minimum qualifications listed above and to perform these functions in accordance with all ShopRite Service Priorities (Safety, Friendliness, Presentation, and Efficiency). These essential functions include, but are not limited to, the following:

Safety (Food Safety & Compliance)

• Perform all duties in accordance with all Company policies and programs, and all Local, State, and Federal laws and regulations, including all environmental, health, safety, and security policies, programs, laws, and regulations.
• Perform all duties per HAACP and Food Handling procedures.
• Perform all duties under the Company's HAZCOM program and adhere to manufacturer's label instructions for the safe and proper use of all chemical products.
• Maintain a clean, neat, organized, and safe work environment under Department QA standards.
• Clearly communicate and consistently enforce department and Company safety policies and procedures.
• Observe all safety regulations when operating equipment and utilize Personal Protective Equipment.
• Supervise the proper use of all equipment by Associates, including Personal Protective Equipment.
• Understand and adhere to all procedures in emergencies.
• Use and maintain equipment in good working order; immediately advise Store Management of any maintenance or equipment problems.
• Ensure that Associates operating power equipment (balers, hi-lo's, power jacks, slicing machines, etc.) are 18 years of age or older.
• Regularly lift, pull, push, and rotate merchandise that weighs 25 lbs., and that occasionally weights up to 60 lbs.
• Unload trucks and transport merchandise to the Bakery Department that weighs 25 lbs., and that occasionally weighs 60 lbs.
• Maintain all temperature logs and production sheets.
• Set up and maintain a proper cleaning maintenance schedule of the entire department.
• Successfully completed training to receive and maintain a company-recognized Food Safety Certification.

Friendliness (Customer Experience & Associate Engagement)

• Greet all Customers and provide them with prompt, courteous service and assistance.
• Promote the sale of any current charitable promotions to Customers (i.e. Partners in Caring, Check Out Hunger).
• Assist with the onboarding of new department Associates, including interviewing, selection, and training, in accordance with Company policies and procedures and all Local, State, and Federal labor laws and regulations.
• Provide continual training, developmental action planning, and meaningful feedback on job performance to Associates.
• Maintain an open line of communication and work cooperatively with all business partners.
• Lead Associates to work cooperatively while encouraging enthusiasm, loyalty, and creativity.
• Sample new items and seasonal favorites to stimulate Customer interest and demand.
• Encourage and recognize Associates to provide a positive Customer Experience.

Presentation (Personal & Department Conditions)

• Portray a professional appearance and be a positive role model for all Associates in the department in accordance with the Company Dress Code Policy.
• Ensure Unit Price Labels (tags) for all items are maintained and are current
• Monitor Bakery storage area for cleanliness, neatness, and preparation for next shift (i.e. making bale, reclamation, plastic, pallets).
• Ensure all merchandise is fully stocked and rotated in display cases, shelves, and other applicable displays according to tag allocation and department standards.
• Ensure all product is blocked and faced in accordance with Company policy or as assigned.
• Ensure that featured sale merchandise is signed in accordance with Company and regulatory standards.

Efficiency (Department Operations & Regulatory Compliance)

• Understand and utilize all required applications and current technology as relates to Bakery Operations.
• Verify the accuracy of invoices to the actual product received.
• Ensure all reports and records are accurate, complete, and retained in accordance with Company policy.
• Ensure the quality of all products received and secured properly in appropriate storage areas.
• Ensure the accuracy of item pricing, item locator, and shelf allocation.
• Ensure reclamation or return-to-stock product procedures are followed in accordance with Company policy.
• Ensure in-store pricing procedures and in-store transfers are followed in accordance with Company policy.
• Understand and adhere to Local, State, and Federal regulations as relates to Bakery Operations.
• Understand the impact of department financials and how to adjust department operations to ensure goals are achieved.
• Understand and adhere to Company shrink guidelines as relates to Bakery Operations.
• Clearly communicate and consistently enforce department and Company policies and procedures.
• Maintain proper staffing to meet projected sales and Customer Experience needs.
• Complete all applicable department training programs.
• Maintain punctual and regular attendance and work overtime as assigned.
• Perform all duties in accordance with all Local, State, and Federal Department of Labor Minor Regulations for any Associates under 18 years of age.
• Assist as needed in the preparation of food products, catering, and special orders.
• Perform other duties as assigned.