Band 2 Data Center Technician

Overview. Performs advanced hardware and network operations with minimal oversight; owns priority incidents end-to-end and isolates root cause across server, storage, and network layers.

Key responsibilities:

• Break-fix repair and replacement of servers, switches, routers, optics, and storage
• Hardware/software installation, configuration, cabling, and testing; structured-cabling termination and MAC activity (copper & fiber)
• Rack, cabinet, and enclosure installation; equipment preparation, staging, and energization
• Network-operations support: connectivity troubleshooting, system-level diagnosis, and link/port verification
• Monitor infrastructure alerts and respond promptly; proactive inspections and hazard reporting
• Accurate updates to asset and cable-management systems using Fluidstack-specified tooling
• Draft and maintain SOPs/MOPs; mentor L1 personnel where present
• Work any shift on a 24/7 basis, including weekends and holidays

Requirements:

• 1–3+ years hands-on data center experience; strong diagnostic ability under pressure
• Structured-cabling and protocol fluency (Ethernet, fiber, DWDM/CWDM, MPLS as applicable)
• BMS/EPMS familiarity; strong documentation discipline
• Able to lift 50 lbs; flexible 24/7 availability