Banquet Server

Banquet ServerPacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people's lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.Our Guiding Principles:Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & FulfillmentJob DescriptionPosition SummaryThe Banquet Server is responsible for providing exceptional food and beverage service during meetings, conferences, weddings, social gatherings, and special events. This position assists with event setup, execution, and breakdown while ensuring guests receive attentive, professional, and courteous service. The Banquet Server plays a key role in delivering memorable event experiences that reflect the organization's hospitality standardsWhat You Will AccomplishKey ResponsibilitiesProvide professional and courteous food and beverage service during banquet and catered eventsServe plated meals, buffets, hors d'oeuvres, beverages, and specialty menu items according to service standardsEnsure timely and accurate delivery of food and beverages to guests.Monitor guest satisfaction and respond promptly to requests and concernsMaintain knowledge of event menus, beverage offerings, and service proceduresFollow responsible alcohol service guidelines and company policies.Assist with setting up banquet rooms according to Banquet Event Orders (BEOs) and event specificationsArrange tables, chairs, linens, place settings, buffet stations, and service equipmentEnsure event spaces are clean, organized, and properly prepared prior to guest arrivalAssist with event breakdown, equipment removal, and room resets following eventsProperly store banquet equipment, linens, and service items after useMaintain cleanliness and organization of banquet service areas throughout eventsRefill beverages, replenish buffet stations, and clear tables as neededWork closely with banquet captains, culinary staff, and fellow team members to ensure smooth event executionFollow all food safety, sanitation, and workplace safety procedures.Report guest concerns, equipment issues, or operational challenges to supervisors promptly.Complete assigned side work and support other Food & Beverage operations as needed.What You Will BringQualificationsPrevious banquet, restaurant, hotel, catering, or hospitality experience preferredStrong customer service and communication skills.Ability to work effectively in a fast-paced team environment.Ability to follow instructions and maintain attention to detailKnowledge of banquet service procedures preferredAbility to work flexible schedules, including evenings, weekends, holidays, and special eventsPhysical RequirementsAbility to stand and walk for extended periodsAbility to lift, carry, push, and pull up to 50 poundsFrequent bending, reaching, lifting, and carrying trays, tables, chairs, and banquet equipmentAbility to work long shifts during large events and functionsAbility to maneuver safely in crowded event spacesWe provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.